Jovanni Olague
Jovanni Olague at Royal Moore Subaru

Jovanni Olague | Page 19

Product Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
193 Reviews

Grew up in southern California, later moved and went to high school in Oregon as well as attending the University of Oregon. I have a passion for food, the outdoors and my dog Bentley!

5.0

193 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Specialties & Trainings

Subaru Certified

193 Reviews of Jovanni Olague

December 03, 2020

Dealership Rating
Employee Rating

So overall the experience was very good. Buying a car is just a stressful experience and it really should not be. It would be nice to just know that everyone is getting the best possibly and same price. J More

by P&T
Recommend Dealer
Yes
Dec 05, 2020

Royal Moore Subaru responded

Thank you for taking time to write a review for us. We certainly understand the fear and stress when it comes to purchasing a new vehicle and we certainly do our very best to provide everyone with a great price and fantastic customer service. Thank you for choosing Royal Moore.

November 15, 2020

Dealership Rating
Employee Rating

I just wasted my time for 5 hours and got lied to by this kid about my deal. He lost my buissnes. I went to Wilsonville Subaru and drove off with the same vehicle in less than 2 hours. Does not even dese More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Bush , Jake Norquist

Nov 30, 2020

Royal Moore Subaru responded

Dan, our management team never heard back from you to discuss this in further detail. We do understand that it can be frustrating and time consuming when a lender request additional information prior to providing a loan approval. We did secure your financing the following day, which is the reason Subaru approved the second application was sent over later. However, it was made very clear to us the evening you were in that you were extremely unhappy.

Nov 30, 2020

Dan responded

Everything was wrong with the deal even my trade in value was thousands of dollars below from what the other dealer gave me....and then it was very unprofessional of Jovanni Olague to tell me that if I didn’t have such bad credit.....REALLY?!?! You don’t judge me or anyone based on that fact and he made it clear with his words he was.....anyway you lost my business which I took elsewhere.

September 03, 2020

Dealership Rating
Employee Rating

Edge-of-tread tire puncture required tire replacement. Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased More

by buell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Royal Moore Subaru responded

Thanks for your great review!

August 02, 2020

Dealership Rating
Employee Rating

Worked with Jovanni & Ryan. Very helpful, quick to respond to any texts or messages, friendly and informative. Great experience overall and happy with my new rig. More

by Asheann77
Recommend Dealer
Yes

Other Employees Tagged: Ryan Harris

Aug 05, 2020

Royal Moore Subaru responded

We really appreciate the positive feedback and the excellent rating.

August 01, 2020

Dealership Rating
Employee Rating

My wife and I are very pleased with the high level of professional service we received from Royal Moore Subaru. Jovanni, Derek, and Jeremy were great to work with from start to finish. Each team member More

by tiptonb17
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Redfield, Derek Whitmore

Aug 05, 2020

Royal Moore Subaru responded

Congratulations on your new car and thank you so much for the great review. We will be here for you next time too!

May 11, 2020

Dealership Rating
Employee Rating

Wonderful experience, highly recommend! Clint was AMAZING to work with! He was honest, fair and respectful. No pushy sales gimmicks or games. He prides himself on making car buying fun and More

by taracraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush, Clint Edwards

May 05, 2020

Dealership Rating
Employee Rating

Outstanding knowledge and service. No pressure; focused on solving a need versus making a sale. Fast, friendly and comfortable service. A dealership that builds partnerships and long term relationships. More

by Madeleine
Recommend Dealer
Yes
May 20, 2020

Royal Moore Subaru responded

Madeleine, we really appreciate your great feedback!

April 04, 2020

Dealership Rating
Employee Rating

Jovanni was very helpful and easy to work with Jovanni was able to help me work through some things over the phone and he knew his stuff. The dealership has a plethora of great cars for sale, new a More

by Jeremiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 17, 2020

Dealership Rating
Employee Rating

Very friendly using excellent communications skills and kept me appraised on next steps . Did a good job of introducing handoffs and roles. Thank you for making me feel welcome and comfortable. More

by tracey_warnke
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush , Brandon Kang, Derek Whitmore

Jun 29, 2020

Royal Moore Subaru responded

So happy you had a great experience Tracey!

March 11, 2020

Dealership Rating
Employee Rating

I went to look around new cars and to get some quotes but I ended up buying one. I liked them being nice and showing me alternative prices depending on available options. More

by sochyunsik
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush , David Von Tersch, jerome wornum

May 20, 2020

Royal Moore Subaru responded

Sochyunsik, thank you for your kind words! We're happy we could help.

...
19

Dealership Inventory (616 Vehicles)

used 2012 Land Rover Range Rover Sport car, priced at $14,000
2012 Land Rover Range Rover Sport
used
Fuji White exterior
Automatic
Four-wheel Drive
new 2024 Subaru Ascent car, priced at $41,792
2024 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Forester car, priced at $36,470
2025 Subaru Forester
new
Sapphire Blue Pearl exterior
Automatic
All-wheel Drive
new 2024 Subaru Ascent car, priced at $44,752
2024 Subaru Ascent
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2023 Chevrolet Traverse car, priced at $29,400
2023 Chevrolet Traverse
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
used 2021 Jeep Grand Cherokee L car, priced at $32,000
2021 Jeep Grand Cherokee L
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive