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Juan Easley
Juan Easley at Mercedes-Benz of Silver Spring

Juan Easley | Page 5

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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43 Reviews
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43 Reviews

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43 Reviews of Juan Easley

August 18, 2020

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Employee Rating

Diagnosis technicians are the worst here. Had my car diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when loo More

by Marlonbruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 18, 2020

Mercedes-Benz of Silver Spring responded

Thank you for speaking with our Service Director, Adam Rew about the vehicle that you recently purchased elsewhere. Unfortunately, purchasing a 13-year-old vehicle with over 150,000 miles, often has it’s pitfalls. As Adam explained, we stand by our diagnosis and repair on your June visit. Our inspection at that time revealed many additional concerns with the vehicle which we pointed out. Some of those items were addressed during your August visit and all are completely unrelated to the first repair. If you would like to discuss anything further, please feel free to contact Adam at arew@mileone.com or 301-679-4051.

July 15, 2020

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Employee Rating

Exceptional Service. Always on point. Everyone always warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership More

by Glamma51
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Brad Fischer, Edward Moore

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Jul 18, 2020

Mercedes-Benz of Silver Spring responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 31, 2019

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Employee Rating

Great services! It was great experience to purchase and traded my cars in Mercedes-Benz of Silver Spring. Bijan Nejadi are very professional and Merlin Auses are very More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Merlin Auses, Bijan Nejadi

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Jun 03, 2019

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

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