Juan Easley | Page 4
Service Advisor
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
39 Reviews
Write a Review39 Reviews of Juan Easley
December 15, 2021
Very efficient and clean phone communication needs a lot of work service is good 👍 thx of work service is good 👍 thx More
Other Employees Tagged: Elio Ayala
December 08, 2021
It’s one thing to drive a Mercedes but it’s yet another thing to ensure it’s long-term safety and performance. The Mile One team at Silver Spring are the absolute best as it relates to customer service and thing to ensure it’s long-term safety and performance. The Mile One team at Silver Spring are the absolute best as it relates to customer service and ensuring my vehicles run the way they should, are maintained properly, and always keeping in mind the associated expense to minimize the impact on the customer. I highly recommend MileOne Mercedes of Silver Spring. More
Other Employees Tagged: Jim Elefantis, Dorit Figueroa, Adam Rew, Tom Rodkey
September 27, 2021
I love going to the Silver Spring dealership for service. Everyone is professional, friendly and knowledgeable. They do a great job with COVID protocols. I've always been pleased with the service I've receiv Everyone is professional, friendly and knowledgeable. They do a great job with COVID protocols. I've always been pleased with the service I've received. More
March 21, 2021
Great experience! Welcoming, inviting environment. Smooth, straightforward process. I would absolutely recommend to any family or friends looking to buy a new or used vehicle. Smooth, straightforward process. I would absolutely recommend to any family or friends looking to buy a new or used vehicle. More
Other Employees Tagged: Dorit Figueroa, Carlos Arias , Kelvin Thomas
February 10, 2021
Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easley) informed me that the service manager Tom would test drive my vehicle to ensure the brakes were properly functional. During the test drive Tom advised me that he was going to test the ABS in my vehicle. He was extremely knowledgeable about the Mercedes Benz product and shared a lot of insight on my vehicle. He also went a step further upon our return to the dealership to look up and explain all the services that were performed on my vehicle prior to my ownership which was January 25, 2021. I definitely feel comfortable in knowing that when I come to Mercedes Benz of SilverSpring all of my services and sales needs will be meet. Thanks again Tom you rocked! 😉. Juan thanks for your excellent customer service also! More
Other Employees Tagged: Tom Rodkey
August 18, 2020
Diagnosis technicians are the worst here. Had my car diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when loo diagnosed ,fixed ,felt same issue ,rediagnosed ,different problem. Thousands waisted on wrong issue. Technicians seem to do the bear minimum when looking over cars. More
July 15, 2020
Exceptional Service. Always on point. Everyone always warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership warm and friendly. A dealership like no other. I would always recommend family friends and associates to this dealership More
Other Employees Tagged: Keith Nichols, Brad Fischer, Edward Moore
May 31, 2019
Great services! It was great experience to purchase and traded my cars in Mercedes-Benz of Silver Spring. Bijan Nejadi are very professional and Merlin Auses are very It was great experience to purchase and traded my cars in Mercedes-Benz of Silver Spring. Bijan Nejadi are very professional and Merlin Auses are very patient to help me...They made things productivity. Highly recommend them to my friends! More
Other Employees Tagged: Brad Fischer , Merlin Auses, Bijan Nejadi