Juan Espinal
Juan Espinal at Universal Nissan

Juan Espinal

sales

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.6
57 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

57 Reviews

Write a Review

57 Reviews of Juan Espinal

August 07, 2025

Dealership Rating
Employee Rating

Man of their words. Very patient and willing to work with you. Good services. Reasonable More

by kingheath72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2025

Universal Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 04, 2025

Dealership Rating
Employee Rating

Juan offered great service. We did not feel pressured at all to buy and that makes a difference. More

by wilfredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos

Aug 04, 2025

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 01, 2025

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Employee Rating

Shady dealer using the most basic tricks in the book to attempt to manipulate you into being hoed out. Be ware! More

by ClownDealer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Louis CJ Joseph, Sarfaraz Ahmed

Aug 06, 2025

Universal Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gina Nava Reputation Manager gnava@universalnissan.com

July 30, 2025

Dealership Rating
Employee Rating

Great company. I received excellent service and would recommend them to my friends and family. Great experience! More

by Bezollars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 20, 2025

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Employee Rating

After I bought the car I felt that the car its bouncing so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I l More

by JOEL_ALTIERY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ruben Matos

Jul 24, 2025

Universal Nissan responded

Joel, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to ensure that all our customers leave happy, and it isn't very pleasant to learn that we missed the mark in this instance. Gina Nava Reputation Manager gnava@universalnissan.com

July 16, 2025

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Employee Rating

It was a pleasure to engage in negotiations with this dealership but, they were trying to raise the price of the vehicle multiple times and were not 100% effort on finding a middle ground. Aside from tha More

by MADARA646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

Universal Nissan responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 07, 2025

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Employee Rating

Excelente servicio y atenciones de primera, estoy muy sastifecho con Universal Nissan, vehiculos usado en Optima condiciones More

by R_HEREDIA06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley

Jul 07, 2025

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 13, 2025

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Employee Rating

At Universal Nissan they treated me very well and I got a good car at a good price. More

by guillegabriel95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2025

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 12, 2025

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Employee Rating

All the process was smooth, the customer service was excellent, thank you specially to Raul Ruiz and his manager Espinal. More

by MHERNAA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley, Raul Ruiz

Apr 12, 2025

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 31, 2025

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Employee Rating

It was an easy process. Luis was amazing and very helpful. I thought it was going to be a stressful process and it was the complete opposite. I recommend this dealership to More

by tiffanygarcia13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley, Luis Garcia

Mar 31, 2025

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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