Juan Fuentes

Tim and Juan came through for me in such a huge way. I cannot thank them enough for working so quickly and so patient you with me when I found myself needing a vehicle in an extremely tight timeline. Ti I cannot thank them enough for working so quickly and so patient you with me when I found myself needing a vehicle in an extremely tight timeline. Tim answered all of my questions and cut out all of the back and forth that usually happens at a car dealership. Appreciate you all! More

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Juan was very helpful. He listened to what I wanted in my car. He maintained good eye contact and made me feel like a valued customer. I would highly recommend anyone go to He listened to what I wanted in my car. He maintained good eye contact and made me feel like a valued customer. I would highly recommend anyone go to him when looking for a vehicle! More

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Juan was awesome! He listened with an open ear to what I was looking for in a vehicle. I appreciate the genuine customer service Juan provided. Most of the transaction He listened with an open ear to what I was looking for in a vehicle. I appreciate the genuine customer service Juan provided. Most of the transaction was done over the phone since I was still at work and I appreciate the patience Juan gave me when I told him about my past experience with finding a car. Thanks Juan! More

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Helpful and informative didnt come off too strong and made the experience smooth and the purchase made the experience smooth and the purchase More

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They were so easy to work with and very accommodating! I would Do business again here. I would Do business again here. More

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I really appreciate all of the time and attention Juan invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. More

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Very helpful staff. Highly recommended. Easy process, Would recommend to family and friends. Great sales team! Highly recommended. Easy process, Would recommend to family and friends. Great sales team! More

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Juan Fuentes was very awesome and helpful he made this buying experience real easy and convenient buying experience real easy and convenient More

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Dealer was good. Process was very long. We were there almost 4 hours Juan was very helpful Process was very long. We were there almost 4 hours Juan was very helpful More

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I had a great experience with the sales team at City Volkswagen of Chicago. From the moment I walked in, they were welcoming, professional, and genuinely helpful. The staff took the time to understand w Volkswagen of Chicago. From the moment I walked in, they were welcoming, professional, and genuinely helpful. The staff took the time to understand what I was looking for and never made me feel pressured. They were knowledgeable about the vehicles and worked with me to find the best deal that fit my needs and budget. Everything—from the test drive to the final paperwork—was smooth and hassle-free. I highly recommend this team if you’re looking for a positive and stress-free car buying experience from Juan sales member, Clem the sales manager and Evelyn the Finance manager. 5 stars all around. More

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