Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago

Juan Fuentes

Sales & Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
176 Reviews
5.0

176 Reviews

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176 Reviews of Juan Fuentes

November 19, 2025

Dealership Rating
Employee Rating

It was great working with Edgar Anaya. He answered all of my questions quickly and made sure we were never rushed and explained specific details on used certified and new cars. We would de More

by Delgadoerika1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Nov 20, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 07, 2025

Dealership Rating
Employee Rating

Brandon Rosenow was my sales consultant he was very helpful and knowledgeable he made this process very easy and I felt very comfortable and happy with my purchase. More

by alexandriamalone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rosenow

Nov 07, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 03, 2025

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Went again to the dealership after purchasing my first car ever, came out very happy with my second buy at an amazing affordable price. Everyone is very friendly and helpful, many thanks to Alex Rocha for More

by arzaniileana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha

Nov 03, 2025

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 31, 2025

Dealership Rating
Employee Rating

We had a great experience at City VW! Edgar was very helpful with the purchase of our Certified Tiguan and we will definitely he back for our next vehicle! More

by Deimand91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Oct 31, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 31, 2025

Dealership Rating
Employee Rating

Sales consultant Ray Cotto provided us with a stellar car purchasing experience from beginning to end. We had visited two other car dealers before arriving at City VW of Chicago. We were immediately greeted More

by Mrnicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto, Evelyn Franchi

Oct 31, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 27, 2025

Dealership Rating
Employee Rating

My family bought a beautiful car for an amazing price, with the city package, and Ray Cotto was very kind, respectful and never rushed our decisions. We will definitely come back. He even sold the City ad More

by Yaralizsamaritorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

Oct 28, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 20, 2025

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Employee Rating

Maria and Juan was amazing. They worked diligently to give me the payments that worked best with my budget on the car I love. More

by Imantate
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Oct 20, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 11, 2025

Dealership Rating
Employee Rating

Maria and Juan are very professional and worked so hard to make a deal happen! More

by Jeffschwingel23
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Oct 11, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 30, 2025

Dealership Rating
Employee Rating

I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that More

by valkahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 27, 2025

Dealership Rating
Employee Rating

Maria & Juan provided great customer service overall! I highly recommend purchasing from this location. #happycustomer More

by Raven Fields
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Sep 28, 2025

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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