Juan Maldonado | Page 3

no pressure buying here good deals a good people working . cars are reputable. and not just xxxx shined and thrown out front . . cars are reputable. and not just xxxx shined and thrown out front . More

by ALANBOLEK Verified Customer Verified Customer

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The process was seamless and very professional. No extra xx, when we said “No thank you” to an additional offering of service or warranty they respected our answer and asked if we had any addition No extra xx, when we said “No thank you” to an additional offering of service or warranty they respected our answer and asked if we had any additional questions. Will buy from them again. Brett and his finance guy are as good as they come. More

by YOUMEANCOFFEE Verified Customer Verified Customer

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All their employees I dealt with were extremely nice and pleasant And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely pleasant And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely More

by Angela Hunsaker Verified Customer Verified Customer

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Honored an outdated coupon stating we're 'good' customers..the 'good customer ' is probably a stretch customers..the 'good customer ' is probably a stretch More

by djtemple77 Verified Customer Verified Customer

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What an experience! I’d give them a 10 if they had it. Brett and Dave made this one of the easiest and by far best buying experiences. Straight forward, honest, professi I’d give them a 10 if they had it. Brett and Dave made this one of the easiest and by far best buying experiences. Straight forward, honest, professional and personable. Referring everyone here! More

by CGC8665 Verified Customer Verified Customer

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Went in for oil change and was helped in a timely manner and job done quick for how busy they were and job done quick for how busy they were More

by Sarraamberson9975 Verified Customer Verified Customer

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I had a good experience at Klamath Falls Toyota. Lana Lee was great from start to finish. She made sure I was getting what I wanted and for a price I was happy with. She made the whole process quic Lana Lee was great from start to finish. She made sure I was getting what I wanted and for a price I was happy with. She made the whole process quick and simple. No back and forth haggling.😍 More

by CATHERINESUEJOHN Verified Customer Verified Customer

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I had a terrible experience with Klamath Falls Toyota. I was looking at a car they had for sale. Unfortunately the car was listed without a single photo online, so I had to rely completely on the dealersh I was looking at a car they had for sale. Unfortunately the car was listed without a single photo online, so I had to rely completely on the dealership for information. It took three different people over several days just to get usable pictures, and that only happened after constant follow-ups and waiting for the salesperson to get time to take care of it. Each time I reached out, I got bounced around to someone new who was never there the next day. Evwn with all this, I was finally at the point where I was willing to put down the non refundable deposit, but was told the vehicle would not be availible immediately as it was in the service department for repairs. I asked multiple times: What repairs are being done? What’s wrong with the car? When will it be ready? I was told they had to check with the "service manager" who always seemed to be in some never-ending meeting. Communication was chaotic at best, and no one took real ownership of the situation so I still never found out what repairs were needed. Since I was an out of the area buyer, i wasn’t at the dealership in person, so I needed a little extra effort and professionalism to get inot the vehicle I wanted. Instead, I got slow responses, vague answers, and the tired excuse: “It’s available to anyone unless there’s a deposit.” Sure, but it’s pretty hard to feel confident placing a deposit when no one can even explain what’s wrong with the car or show me what it looks like. In the end, Klamath Falls Toyota sold the car to someone that came in after me. But lets be honest, at the end of the day, its clearly the only thing they really cared about. They even seem proud to tell me the other person that bought it couldn't even drive it because of the repairs needed. If you’re buying from out of town or (maybe even in town), be warned: don’t expect good communication, accountability, or even the basics like detailed vehicle information, clear photos, or especially, business integrity. More

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Every one was on top of things we had no issues with anyone or anything it was a pleasure doing business anyone or anything it was a pleasure doing business More

by WHEELER95762 Verified Customer Verified Customer

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They were amazing! !! I walked in, test drove the car I had been looking at online, and had the papers signed the same day. Cameron is the best!!! !! I walked in, test drove the car I had been looking at online, and had the papers signed the same day. Cameron is the best!!! More

by PIDERBELEPHANT Verified Customer Verified Customer

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