Juan R. Cruz | Page 18
Sales Manager / Upgrade Team
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
Spanish Speaker
Read moreDealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
544 Reviews
Write a Review544 Reviews of Juan R. Cruz
November 15, 2023
I truly appreciate the hard work my salesman Luis Hernandez did to get me my deal for a cx-30. It was a smooth process, and I would recommend him to friends and family. He was very knowledgeable and Hernandez did to get me my deal for a cx-30. It was a smooth process, and I would recommend him to friends and family. He was very knowledgeable and helpful. Thank you. More
Other Employees Tagged: Luis Hernandez , John Herrick
November 14, 2023
If i could give them a 0 Star i would but its not possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 t possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 the head manager from sales took responsibility for the 3rd month free i was offered and never gave to me and we moved on from there 8 months after i find myself with a "brand new car 2023" that is shaking badly very randomly on very rare occasions multiple times reached out to Mazda gave them the car and they said they would look into it "their best men" couldnt find a thing about the shaking nor the door issue of not closing when i step off from it claiming that i was using both keys at the same time which im not DUMB enough to hold onto two keys at the same time i mean who do that right? I had no other choice but to take the car cuz since they "couldnt find a thing on it" theres nothing they can do or so they said now i find myself with a "brand new car 2023" that has issues not fixed for the 3rd time that i take it to them and here is a statement of me Michel Sammak if i happen to have an accident and end up dead, injured, unable to act or kill someone innocent in the process THIS STATEMENT is proof that i warned them of the situation with my car and they could care less to help me switch the car ALSO the only offer i recieved was PAY a downpayment of 6000$ so they can help me switch into a CX5 2024 which is absurd I HIGHLY NOT RECOMMEND THIS MAZDA SPORT DEALER they will lie to you not only about your options of payment but about what you can or cannot get from the dealer tricky offer shady management and lots of lie if you wanna be decieved and end up like me in a tied situation where the car with only 8 months is slowly falling apart then choose them to sell you a car (also the biggest scammer of sales is called "Juan R Cruz "dont trust that person hes a deciever) More
Other Employees Tagged: Luis Resende, Patricia Arguelles , Nataly Fandino, Bob Suranovich
October 29, 2023
Juanil addressed all my needs both financially, and what my requirements were in a trade-in. We were able to come to a quick agreement that was mutually beneficial. I also appreciated her promptness and bei my requirements were in a trade-in. We were able to come to a quick agreement that was mutually beneficial. I also appreciated her promptness and being able to communicate both virtually and in person. More
Other Employees Tagged: Rey Almonte , Juanil Munoz
October 29, 2023
Excelente servicio al cliente muy amable y busca lo mejor para el cliente gracias Juanil Muñoz por tu servicio se las recomiendo al 100%. para el cliente gracias Juanil Muñoz por tu servicio se las recomiendo al 100%. More
Other Employees Tagged: Rey Almonte , Juanil Munoz
October 28, 2023
She was very helpful and knowledgeable about the cars I was looking at. I never felt any pressure only a willingness to help. was looking at. I never felt any pressure only a willingness to help. More
Other Employees Tagged: Luis Resende, Sasha Solá , John Herrick, Juanil Munoz
October 26, 2023
Everything amazing, excellent service, was a perfect experience and I highly recommend the seller, thanks. experience and I highly recommend the seller, thanks. More
Other Employees Tagged: Mayeline Sosa Dominguez, Jenifer Contreras, Patricia Arguelles , Juan Cruz, Juanil Munoz
October 26, 2023
Patricia excelente asesora que estuvo todo el Tiempo pendiente a mi proceso y finalmente conseguimos la meta Mazda CX-5 turbo 2024 🤗 ella recomendadisima para que te acompañe en tu asesoría pendiente a mi proceso y finalmente conseguimos la meta Mazda CX-5 turbo 2024 🤗 ella recomendadisima para que te acompañe en tu asesoría More
Other Employees Tagged: Patricia Arguelles
October 26, 2023
Excelente Servicio al cliente recibido por Juanil Munoz muy professional, rapida, amigable, honesta y llena de simpatia! Ella es un Gran Valuarte para su Empresa, Esperamos sea Reconocida y Gratificada por muy professional, rapida, amigable, honesta y llena de simpatia! Ella es un Gran Valuarte para su Empresa, Esperamos sea Reconocida y Gratificada por su Excelente trabajo. Mil Gracias Juanil, Dios te Bendiga Siempreee! Respetuosamente; Enid & Jesus Escobar Mazda CX-30 2023 10/26/2023 More
Other Employees Tagged: Rey Almonte , Juan Cruz, Juanil Munoz
October 20, 2023
Excelente trato de Patricia y muy buenos oficios del Sr Juan logrando el objetivo de adquirir mi CX-30 Juan logrando el objetivo de adquirir mi CX-30 More
Other Employees Tagged: Patricia Arguelles

