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Juan Santos
Juan Santos at Williamson Cadillac
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Juan Santos | Page 3

Service Director

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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5.0
79 Reviews

Dealership Experience

38 yrs

Industry Experience

38 yrs

Languages Spoken

English English

Spanish Spanish

5.0

79 Reviews

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79 Reviews of Juan Santos

January 22, 2023

Dealership Rating
Employee Rating

Best service department in all miami, great team. thank you for the help .I recommend this dealer 300% More

by Willy09.wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

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Jan 24, 2023

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 18, 2023

Dealership Rating
Employee Rating

These guys at Williamson Cadillac, both in Sales and Service departments are awesome. Top notch service from a great crew. Gary Smith More

by GSMITH27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell, Yorny Fundora, Tony Martinez, Rolando Pardo, Ricardo Robinson, Mike McKesson , Skip Moosang

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Jan 20, 2023

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 18, 2023

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Employee Rating

Williamson Cadillac has courteous and attentive personnel. As a result, we had a pleasant customer experience. More

by MARIEJANEBOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Edgar Lacayo , Skip Moosang

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Jan 20, 2023

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 01, 2023

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Employee Rating

Excellent service from drop off to pick up! Would recommend to everyone I know. Customer service is by far the best I’ve received at any GM dealer. More

by Alejandro Cadavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Rolando Pardo , Anthony Marrero

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Jan 04, 2023

Williamson Cadillac responded

Hello Alejandro! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2022

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Employee Rating

Loved the customer service they provided. They where on time provided me with a car wash and great coffee. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero , Tony Martinez, Stephanie Reyno, Carmen Alicea, Rolando Pardo , Carlos Gomara, Skip Moosang

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Dec 09, 2022

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2022

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Employee Rating

All staff professional and knowledgeable. Very assertive and eager to assist for any inquiries. Excellent service... More

by JMBENINCASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Helpful
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Dec 05, 2022

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2022

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Employee Rating

The very best dealership in the USA with the best customer service in the USA More

by MICHAELBELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 04, 2022

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2022

Dealership Rating
Employee Rating

Service provided corrected the various conditions needed to be repaired with a detailed explanation to my complete satisfaction. More

by EMILB2951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Helpful
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Nov 03, 2022

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2022

Dealership Rating
Employee Rating

Always Very professional Always striving to quickly perform service and stay with quoted amount Thank you More

by mbh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Rolando Pardo

Helpful
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Oct 06, 2022

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 20, 2022

Dealership Rating
Employee Rating

I received a call right away from the Service Department wanting to know if we had any questions regarding our new Cadillac and advised to not hesitate if we had any questions or needed any service assistan More

by tamaan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Robinson , Carlos Gomara

Helpful 1
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Sep 22, 2022

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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