Juan Santos
Juan Santos at Williamson Cadillac

Juan Santos | Page 2

Service Director

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
5.0
121 Reviews

Dealership Experience

40 yrs

Industry Experience

40 yrs

Languages Spoken

English English

Spanish Spanish

5.0

121 Reviews

Write a Review

121 Reviews of Juan Santos

October 01, 2025

Dealership Rating
Employee Rating

Best customer service every time I take my vehicle in to get serviced. I will definitely be back More

by MIKEV12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Williamson Cadillac responded

We’re thrilled to hear you consistently receive excellent care during your visits. Your loyalty means a lot and we’re grateful to be your service destination.

September 02, 2025

Dealership Rating
Employee Rating

Williamson Automotive and Mike the service writer takes care of all our vehicles. They are the best in the industry. More

by SPLLERANDI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson

Sep 03, 2025

Williamson Cadillac responded

We’re so glad Mike and the Williamson team continue to meet your expectations across all your vehicles. Your loyalty and praise inspire us to keep delivering top-tier service every time.

August 31, 2025

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Employee Rating

Service is excellent! My Service Advisor, Mike McKesson is honest, professional, and very knowledgeable about my car. I look to Williamson Cadillac for all of my Service More

by Johnsondutchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson

Sep 03, 2025

Williamson Cadillac responded

Forty years of partnership is no small thing and we thank you for your enduring trust and thoughtful praise for Mike. We’re proud to be your go-to for service and will continue to earn that confidence every time.

August 16, 2025

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Great service and always have a loaner for me if needed. Service is done extremely fast. More

by RICHARD@HIDALGOHOLDINGS.NET
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

We’re glad to provide swift service and a loaner when needed—your satisfaction is our priority.

August 13, 2025

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Excellent service and attention to detail. Always an exceptional experience. That's why we return to Williamson. More

by xterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Thank you for recognizing our attention to detail. We’re honored to be your go-to dealership time and again.

August 04, 2025

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Employee Rating

The dealership did what they had to do to fix my car in a timely matter. I am satisfied with the final work. Car drives great, car looks amazing. Thank you. More

by noam18
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson

Aug 05, 2025

Williamson Cadillac responded

Thank you, Noam, for your thoughtful feedback. It's great to hear your vehicle is running beautifully and looking sharp. We're glad the service met your expectations and truly appreciate your trust!

July 27, 2025

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Excellent service, clean and comfortable waiting area. Good coffee & croquetas. My only issue is that it took an extremely long time . More

by elianapoveda
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 28, 2025

Williamson Cadillac responded

It’s wonderful to hear the amenities hit the mark, but we regret that the service time didn’t meet expectations. Your feedback helps us fine-tune the experience.

June 24, 2025

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Mike Mckeson is awesome and always willing to help identifying what my SUV needs. He is knowledgeable and is a great service advisor. More

by SILVIACERVERA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Varela, Rolando Pardo, Mike McKesson , Pete Betancourt and Benny are always available and enjoyable to talk to.

Jun 25, 2025

Williamson Cadillac responded

Mike’s thorough approach and expertise are exactly what we strive for, and it’s heartening to see that reflected in your visit. We’re proud to have a team that not only solves problems but makes the experience a pleasure.

May 29, 2025

Dealership Rating
Employee Rating

Super disappointed probably never buy a Cadillac again roadside assistance guy tried to hustle me $400 at my house More

by Arancibiabailbonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Williamson Cadillac responded

We deeply regret that your roadside assistance experience was disappointing. Providing fair and reliable service is extremely important to us, and we apologize for any misunderstanding. We value your feedback and would like to work towards regaining your trust. Please contact me at janelysp@wagmiami.com so that we may make this right.

March 28, 2025

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Employee Rating

My recent service at Williamson Cadillac was handled promptly and corrected the problem to my complete satisfaction and I was kept informed during the repair process. Emil Benincasa More

by EMILB2951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Mar 28, 2025

Williamson Cadillac responded

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again!

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