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Judy Deems

Overview Reviews (270) Inventory (306)

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Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

270 Reviews

Overview Reviews (270) Inventory (306)

4.8

270 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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270 Reviews of Judy Deems

April 07, 2026

Dealership Rating

Employee Rating

Judi is a pleasure to work with and I am so happy to work with her. We have been coming to the Toyota dealership for over twenty five years and still have a great relationship and experience with them. with her. We have been coming to the Toyota dealership for over twenty five years and still have a great relationship and experience with them. More

by CARRIE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 08, 2026 -

DCH Wappingers Falls Toyota responded

Hi Carrie, thank you for your kind words and incredible loyalty over the years! We’re so glad to hear that Judi continues to make your experience a great one. It means a lot to us that you’ve trusted our dealership for over twenty-five years, and we look forward to serving you for many more to come!

April 07, 2026

Dealership Rating

Employee Rating

Professional I was able to drop off the car the night before and drop the keys before and drop the keys More

by docalang

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad the drop-off process was convenient and that you had a professional experience. We appreciate your support and look forward to assisting you again!

April 02, 2026

Dealership Rating

Employee Rating

Emily was great and her back up was great as well. Emily gets a 5 Emily gets a 5 More

by ABREWSTER50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Apr 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re so glad to hear Emily and her team provided such a positive experience. We’ll be sure to share your kind words—she’ll love the 5-star shoutout! ⭐

March 31, 2026

Dealership Rating

Employee Rating

they're always on point and kind. they always make sure the car is up to date on everything and are very accommodating they always make sure the car is up to date on everything and are very accommodating More

by dionizio52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 31, 2026 -

DCH Wappingers Falls Toyota responded

Thanks for your great review! We’re glad to hear our team consistently provides attentive and accommodating service while keeping your vehicle up to date. We truly appreciate your support!

March 29, 2026

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Employee Rating

I was taken right on time and my car was serviced in a timely manner. timely manner. More

by MARYANNC21WOLFF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you! We’re glad to hear you were seen on time and that your car was serviced efficiently. We appreciate your support and look forward to assisting you again!

March 29, 2026

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Employee Rating

Judy Deems was great, very professional and kind The facility is very clean and the staff is very friendly and helpful.. and the technician are very knowledgeable facility is very clean and the staff is very friendly and helpful.. and the technician are very knowledgeable More

by MASCOZZA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that Judy Deems provided professional and kind service, and that you found our facility clean with friendly, helpful staff and knowledgeable technicians. We truly appreciate your support and look forward to serving you again!

March 26, 2026

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Employee Rating

literally would not recommend this dealership, all they do is fish for problems and try and make you spend more money. extremely rude, had no knowledge of my car and took down the wrong mileage. getting na do is fish for problems and try and make you spend more money. extremely rude, had no knowledge of my car and took down the wrong mileage. getting nasty with me when i tried to explain i had free oil changes for the year and didn’t know my car was much older than it was. bought the car from newburgh toyota and will be returning there from now on. didn’t even call me when the car was finished or leave the keys when i asked for it to be picked up after hours. do not recommend More

by jaclynn coviello

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 27, 2026 -

DCH Wappingers Falls Toyota responded

Hi Jaclynn, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 22, 2026

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Employee Rating

DCH Wappinger Falls Toyota is a top notch Dealer . The service writer , Tom Hackett and Auto technicians are top-notch as well. The service writer , Tom Hackett and Auto technicians are top-notch as well. More

by JCHIRINOS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera, Lauren Fusaro

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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you consider DCH Wappinger Falls Toyota a top-notch dealership. Tom Hackett and our technicians will be happy to know their efforts made a great impression. We truly appreciate you taking the time to share your experience!

March 22, 2026

Dealership Rating

Employee Rating

I've really come to depend on DCH because of the courtesy and professionalism that everyone has. Judy was especially helpful! and professionalism that everyone has. Judy was especially helpful! More

by MSR_SBA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you can depend on our team for courteous and professional service. Judy will be happy to hear your feedback. We truly appreciate your support!

March 21, 2026

Dealership Rating

Employee Rating

Service is excellent. Been using DCH for years. Owned nothing but Toyota's. And all my vehicles serviced By DCH. Been using DCH for years. Owned nothing but Toyota's. And all my vehicles serviced By DCH. More

by COY47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Judy Deems

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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re honored to have earned your trust over the years and are glad to hear you’ve consistently had excellent service with us. We truly appreciate your support and look forward to taking care of your vehicles for many more years to come!

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