Dealership Experience
7 yrs, 10 mos
151 Reviews
Write a Review151 Reviews of Judy Juneau
April 29, 2024
All I’m gonna say is do a very thorough inspection on any vehicle you’re interested in from Kearns before purchasing. I started off pleasantly surprised with the dealership only to be completely disappointe vehicle you’re interested in from Kearns before purchasing. I started off pleasantly surprised with the dealership only to be completely disappointed in my purchase. Truck broke down 3.5hrs into a family vaca first day of ownership, seized turbo, had to rent a truck to continue. Kearns offer no compensation for this. Bad weather when I picked up truck, got it home in garage only to find the truck body beat up bad. Kearns motors half xxx did repairs or had touch up guy fill in the hundreds of rock chips after multiple trips back to Kearns for repairs, no compensation for all my travels to make truck half xxx presentable for 50k I paid. Then there’s the interior, filthy! I was told they just got truck in and hadn’t had time to run a detail, yet I had saved the truck on cargurus weeks ago and it was on car gurus for 40+ days. Lesson learned just because a vehicle is only 1yr old and 24k miles doesn’t mean it’s ok to purchase sight unseen, at least not from Kearns motors. Good job Kearns of Johnson Creek, way to treat a hard working blue collar man and his hard earned money while you have a showroom full of exotic cars. Clearly you could afford to make this right but choose not to so you’ve lost any repeat or work of mouth business here and earned this review. I rarely do reviews but I felt you guys deserve one! More
Other Employees Tagged: Tim Belstner, Phil Aiello, Dale Zuelsdorf
April 13, 2024
It was a wonderful experience everyone I spoke with was polite and professional especially Bob to pick me up from the airport what a wonderful trip to the dealership thanks again Tommy with honest pleasant polite and professional especially Bob to pick me up from the airport what a wonderful trip to the dealership thanks again Tommy with honest pleasant and very helpful thanks again Kern's motors More
Other Employees Tagged: Elizabeth Kidd, Dan Jug
January 13, 2024
Very profesional . .Thanks for help me I buy my car excellent service recomended 100. Thanks. .Thanks for help me I buy my car excellent service recomended 100. Thanks. More
Other Employees Tagged: Phil Aiello, Raffaele DiMatteo , Gunner Green
December 29, 2023
The people were very nice and worked fast . The detail job was sloppy and left swirls over entire truck . Took 6 hours of hand waxing before I could take it out in public. The detail job was sloppy and left swirls over entire truck . Took 6 hours of hand waxing before I could take it out in public. More
Other Employees Tagged: Tommy Shafer , Patrick Oates
December 21, 2023
Shane was fantastic. He made the whole process simple and painless. Seeing all of the beautiful show cars was another highlight my family and I loved. He made the whole process simple and painless. Seeing all of the beautiful show cars was another highlight my family and I loved. More
Other Employees Tagged: Gunner Green, Shane Sorenson
December 08, 2023
Communication was wonderful. Finance dept was outstanding. Our sales person was very good and personalbe but in the end, over promised and under delivered a little. The immedi Finance dept was outstanding. Our sales person was very good and personalbe but in the end, over promised and under delivered a little. The immediacy and importance of the sale took priority over service. More
Other Employees Tagged: Kiefer Zuelsdorf, Tommy Shafer , Gunner Green
November 06, 2023
It was a very nice experience. A nice sales person that took the time to explain everything about the truck A nice sales person that took the time to explain everything about the truck More
Other Employees Tagged: Danny Williams, Dale Zuelsdorf , Patrick Oates
November 03, 2023
The dealership was a great experience I would recommend all my friends and family to this dealership great customer service all my friends and family to this dealership great customer service More
Other Employees Tagged: Phil Aiello , Patrick Oates, Phil aiello
October 19, 2023
We had the best dealership experience at Kearns. The buying experience was very smooth. They were genuine, kind, communicative, and knowledgeable. We started out process online and Danny was ready w The buying experience was very smooth. They were genuine, kind, communicative, and knowledgeable. We started out process online and Danny was ready with the truck and all of the information. We were very impressed with the staff’s communication with each other to make a seamless buying experience. More
Other Employees Tagged: Danny Williams , Gunner Green