Julie Mei
Julie Mei at Secor Volvo Cars
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Julie Mei | Page 8

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
410 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

28 yrs

Languages Spoken

English English

4.9

410 Reviews

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410 Reviews of Julie Mei

December 17, 2023

Dealership Rating
Employee Rating

Always a great experience. Fast service and very friendly! Steve in sales was one of the best sales people I’ve met. More

by Frank A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

Dec 18, 2023

Secor Volvo Cars responded

Hey Frank, thank you for the 5-star rating! We're glad to know you had a great experience with Steve and our team at Secor Volvo Cars. We appreciate your kind words about the fast service! Safe travels!

December 06, 2023

Dealership Rating
Employee Rating

Secor Volvo really tries to exceed expectations and service is genuine and friendly. They help first timers in service and they know how to execute the “wow factor”. More

by Jenny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mitchell

Dec 07, 2023

Secor Volvo Cars responded

Hey Jenny, thank you for the 5-star rating! We're delighted to know that our team at Secor Volvo Cars was able to provide you with a friendly and genuine service experience. We look forward to serving you again! Drive safely!

November 16, 2023

Dealership Rating
Employee Rating

Consistently good experience with both sales and service teams. Had an issue with 2023 XC40, when after an unsuccessful update the car did not start. The service team helped reaching out to Volvo customer More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Nov 16, 2023

Secor Volvo Cars responded

Hi Tatiana! We're glad to know that our sales and service teams at Secor Volvo Cars were able to assist you effectively with your 2023 XC40 issue. We always aim for a smooth experience - thanks for the review!

October 25, 2023

Dealership Rating
Employee Rating

Courteous service and prompt replies to inquiries. Was extremely pleased with the small amount of time it took to repair my vehicle b More

by sandra.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Secor Volvo Cars responded

Sandra, we're glad to know you had a positive experience with our service team at Secor Volvo Cars. We always aim for prompt and courteous service! Thanks for your review.

October 06, 2023

Dealership Rating
Employee Rating

I have consistently had positive experiences with Secor in New London Ct. The staff is polite, informative, and helpful. I bought my Volvo here and I service it at this location as well. More

by diannschreck68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Oct 06, 2023

Secor Volvo Cars responded

Diann, we're so glad to know you've had consistently positive experiences with us at Secor Volvo Cars. We appreciate your loyalty and look forward to continuing our service for you!

September 29, 2023

Dealership Rating
Employee Rating

The service department is excellent and efficient. Julie is always very knowledgeable and helpful getting my Saab serviced. More

by PATRICIAJ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Laura Phillips

Sep 29, 2023

Secor Volvo Cars responded

Hey Patricia, we're glad to know you had a great experience with Julie and our service team at Secor Volvo Cars. We appreciate your kind feedback and hope to see you next time. Safe travels!

September 17, 2023

Dealership Rating
Employee Rating

Every one is very polite, attentive and knowledgable, always a good experience when we go. More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

Sep 18, 2023

Secor Volvo Cars responded

Thank you for being a Secor Volvo Cars customer! We look forward to your next visit!

September 16, 2023

Dealership Rating
Employee Rating

Extremely friendly and thorough. They get things done in a timely manner. I would highly recommend them over other Volvo dealers in Connecticut. More

by Ginamariewygo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

Sep 21, 2023

Secor Volvo Cars responded

Thank you for the 5-star rating! We appreciate your recommendation and are glad to know you had a positive experience at Secor Volvo Cars. We'll see you next time! Safe travels!

September 12, 2023

Dealership Rating
Employee Rating

They took care of my mechanical overheat issue quickly and efficiently. Thank you Secor, New London, CT. More

by eaberbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

Sep 13, 2023

Secor Volvo Cars responded

We're glad to know our team at Secor Volvo Cars were able to resolve your vehicle's overheating issue quickly and efficiently. Thanks for trusting us with your vehicle needs! We'll see you next time. Safe travels!

August 27, 2023

Dealership Rating
Employee Rating

They took care of an emergency when I needed it most. Not a regular customer, was traveling and Julie and her team in service saved the day even though it was close to closing! More

by NYmotorist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Secor Volvo Cars responded

We're pleased to know that Julie and our team at Secor Volvo Cars were able to assist you with your vehicle needs. Thank you for trusting us! We'll see you next time. Safe travels!

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