Julio Nunez | Page 30

Great Experience The customer service at the Eastchester Chrysler Jeep Dodge Ram was amazing. I original went to just look but they were so knowledgeable and patient, The customer service at the Eastchester Chrysler Jeep Dodge Ram was amazing. I original went to just look but they were so knowledgeable and patient, I ended up leaving with exactly what I wanted in a car. My sales rep Stacey Griffin was very determined to make sure my needs were meet, while still staying within my budget. Will definitely recommend to a friend!! More

by bailey.stacey.k Verified Customer Verified Customer

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Great Dealer Everyone was really helpful and made my experience a good one. I would recommend the dealer to anyone near here to buy a car from them. Everyone was really helpful and made my experience a good one. I would recommend the dealer to anyone near here to buy a car from them. More

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Service snafu I recently bought a Nissan Altima (2015) from your dealership. I had to take it back because after heavy rain fell one weekend I saw some leakage com I recently bought a Nissan Altima (2015) from your dealership. I had to take it back because after heavy rain fell one weekend I saw some leakage coming from the "passenger pillar". Took it back to have the problem taken care of. Yasmin (form service dept,.)worked with me to have the problem resolved. I had to make serveral trips. Eventally it got fixed, so far I haven't seen any leaking, but i'll contine to monitor. More

by D3rg Verified Customer Verified Customer

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High Pressure Tactics!!!!!! I did buy the car I wanted after having been there 6 hours. NOT OK!! Pressured to purchase extended warranty on the spot. No reason for that, don' I did buy the car I wanted after having been there 6 hours. NOT OK!! Pressured to purchase extended warranty on the spot. No reason for that, don't waste your time or money. My salesman was fine. To much waiting around for paperwork to be completed. They really need to tell you ahead of time. I found this to be a lack of respect. Had I known, I would have come back the next day to get the car. I asked for a printout of car inspection record (not state inspection) and they were not able to provide it on the spot. More

by SEBASTIANBLIFFELD Verified Customer Verified Customer

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Staff was knowledgeable and professional. My experience was free of stress and jimmy handled everything, from the insurance cards to finance. He was knowledgeable, friendly, and professional. My experience was free of stress and jimmy handled everything, from the insurance cards to finance. He was knowledgeable, friendly, and professional. He made sure that everything that was perfect from beginning to end. More

by SCHAENA1 Verified Customer Verified Customer

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My experience was very great I would tell all my friends and family what a great ace to get a vehicle. To use my sale person was very great of explaining everything to myself I would tell all my friends and family what a great ace to get a vehicle. To use my sale person was very great of explaining everything to myself and husband More

by shuryBacchus M 6059 Verified Customer Verified Customer

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Awesome work Everyone and everything went very smooth. Thank you. I believe the method of this dealership should be emplemented to other dealerships. The experi Everyone and everything went very smooth. Thank you. I believe the method of this dealership should be emplemented to other dealerships. The experience was great. Even to services. More

by EUGENIA2250 Verified Customer Verified Customer

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Very informative and helpful Eastchester salesmen Hector Jimenez was very pleasant; helpful and also very knowledgeable on the 2018 Jeep Compass Limited 4x4 which I purchased. The Eastchester salesmen Hector Jimenez was very pleasant; helpful and also very knowledgeable on the 2018 Jeep Compass Limited 4x4 which I purchased. The overall atmosphere of the dealership was very friendly and pleasant. I definitely recommend Eastchester Chrysler Jeep Dodge Ram to everyone. More

by JMALVAREZ43 Verified Customer Verified Customer

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My first time experience The atmosphere was great The employees worked very well and hard to get me the car i want I left out the dealer with a smile on my face and a car a The atmosphere was great The employees worked very well and hard to get me the car i want I left out the dealer with a smile on my face and a car and a new licence plate More

by ANDREWDUNN469 Verified Customer Verified Customer

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Long & lacked communication Overall Willam did a great job being patient selling us the car we wanted. The process turned out to be a 8 hour process way longer than planned. I bo Overall Willam did a great job being patient selling us the car we wanted. The process turned out to be a 8 hour process way longer than planned. I bought a 2017 used car. As I was pulling off the lot I realized one tired pressure was slightly lower than the others I didn’t bother saying anything because I was there so long. When I tried to drive it that next morning it I had a flat tire already. I soon realized there was nail in there tire something they had to have been aware about before the purchase. I got it patched up immediately. Next, on my way to getting the tired fixed from Mavis I realized that the air conditioning did not work. I was furious because I spent all day there and it was revitlvily new car. I tried calling multiple times to get the situation handled and I got no response. Finally my mom took my car to the dealership for me because I live in another state. They were able to fix the car, but there was no update as well as not communication regarding when the car could be ready. Every time I tried to call I got no response. So my mom had to keep going to back everyday to check on the car. Finally they gave her the keys to the car and told her “ it’s on the lot” basically insinuating she had to go find it herself. She realizes that there a car parked in front of it and it took them more than 30 minutes to help her adress this situation. Overall we did not have good experience at this dealership I am happy with my car of choice though. I would recommend better communication for each sale. Instead of just trying to sell a car making sure all goes well with each individual person. More

by Nicole995 Verified Customer Verified Customer

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