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Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 10

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

July 10, 2023

Dealership Rating
Employee Rating

Very helpful and attentive. Everyone I dealt with was kind & helpful! Good experience and easy. More

by spiderb67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jul 14, 2023

Universal Mitsubishi responded

Hello..... I'm glad our Service staff met and exceeded your expectations. I hope you continue choosing Universal Mitsubishi to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 09, 2023

Dealership Rating
Employee Rating

Great service! Armen, Paul and his team always check any possible issue of my car. I always appreciate their great customer service. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jul 14, 2023

Universal Mitsubishi responded

Thank you Oscar, we appreciate your continued patronage. We continue looking forward to servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 28, 2023

Dealership Rating
Employee Rating

Paul and the team in the Universal Mitsubishi service dept. are always helpful and make the process as easy as possible. They are honest and reliable. More

by seancdudas
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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June 25, 2023

Dealership Rating
Employee Rating

Very good and fast service, the service manager Paul is very good doing his job More

by JAELIN73
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jun 29, 2023

Universal Mitsubishi responded

Thank you for choosing and giving Universal Mitsubishi the opportunity to service your vehicle, We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 25, 2023

Dealership Rating
Employee Rating

Paul, Armen and crew: 1st Class Service Professionals - They go the extra mile for customer satisfaction. Thanks! More

by RW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jun 29, 2023

Universal Mitsubishi responded

Thank you.... After reading your review, anything is less expressing how much we appreciate you choosing Universal Mitsubishi and its staff. Again thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 17, 2023

Dealership Rating
Employee Rating

I went to this dealership for repairing of endeavor model. The repair cost was high and expensive. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jun 19, 2023

Universal Mitsubishi responded

Let me begin with apologizing for things that may be out of our control. As you can see, we make every effort to earn endless praises and 5 Star reviews. We understand the importance of retaining someones business now and in the future, overcharging for services today is resulting in possibly not seeing you in the future. Regrefully the cost of many items especially parts for older vehicles is becoming a financial burden for all. Again, our apologies for today's cost been a higher than expected, we're all looking forward to some of these cost to minimize. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 12, 2023

Dealership Rating
Employee Rating

Good service Paul was good and responsible Service was good. Fir sure ok that’s it More

by QDJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you so much for sharing your 5 Star experience. I'm glad Paul and his staff met your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 09, 2023

Dealership Rating
Employee Rating

Wonderful Services always looking forward to my next car check and bring me an in for its maintenance I thank you very much everybody at the Mitsubishi of Van Nuys and staff More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jun 16, 2023

Universal Mitsubishi responded

Thank you so much for your continued patronage and 5 Star review. We trully appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 07, 2023

Dealership Rating
Employee Rating

Really knowledgeable, and great service by Paul and his team. Got an oil change, a headlight and several other lights replaced. And gave me full inspection of what my vehicle needed. I’ll continue to servi More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Paul Tokatlyan, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you Javier, we appreciate your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 07, 2023

Dealership Rating
Employee Rating

Thank you the Universal Mitsubishi for having the greatest service department I can always rely on! More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jun 16, 2023

Universal Mitsubishi responded

Thank you, we're grateful you've chosen Universal Mitsubishi to service your vehicle. We appricate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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