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Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 10

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
281 Reviews
4.8

281 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

281 Reviews of Junior Avila

July 26, 2023

Dealership Rating
Employee Rating

Very honest and friendly staff The part and labor price to compeer with other dealers is more reasonable. More

by NORIKSPLUVESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

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Jul 30, 2023

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and its Service/Parts department. I'm glad they where able to meet your expectations and take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 15, 2023

Dealership Rating
Employee Rating

Quick and efficient service, knowledgeable and friendly staff! Thanks again for working around my schedule! More

by smh318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jul 17, 2023

Universal Mitsubishi responded

I'm so glad our service depatment met your expectations. Kindly share your experience with freinds and family. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 10, 2023

Dealership Rating
Employee Rating

Very helpful and attentive. Everyone I dealt with was kind & helpful! Good experience and easy. More

by spiderb67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jul 14, 2023

Universal Mitsubishi responded

Hello..... I'm glad our Service staff met and exceeded your expectations. I hope you continue choosing Universal Mitsubishi to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 09, 2023

Dealership Rating
Employee Rating

Great service! Armen, Paul and his team always check any possible issue of my car. I always appreciate their great customer service. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jul 14, 2023

Universal Mitsubishi responded

Thank you Oscar, we appreciate your continued patronage. We continue looking forward to servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 28, 2023

Dealership Rating
Employee Rating

Paul and the team in the Universal Mitsubishi service dept. are always helpful and make the process as easy as possible. They are honest and reliable. More

by seancdudas
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print

June 25, 2023

Dealership Rating
Employee Rating

Very good and fast service, the service manager Paul is very good doing his job More

by JAELIN73
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jun 29, 2023

Universal Mitsubishi responded

Thank you for choosing and giving Universal Mitsubishi the opportunity to service your vehicle, We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 25, 2023

Dealership Rating
Employee Rating

Paul, Armen and crew: 1st Class Service Professionals - They go the extra mile for customer satisfaction. Thanks! More

by RW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jun 29, 2023

Universal Mitsubishi responded

Thank you.... After reading your review, anything is less expressing how much we appreciate you choosing Universal Mitsubishi and its staff. Again thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 17, 2023

Dealership Rating
Employee Rating

I went to this dealership for repairing of endeavor model. The repair cost was high and expensive. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Jun 19, 2023

Universal Mitsubishi responded

Let me begin with apologizing for things that may be out of our control. As you can see, we make every effort to earn endless praises and 5 Star reviews. We understand the importance of retaining someones business now and in the future, overcharging for services today is resulting in possibly not seeing you in the future. Regrefully the cost of many items especially parts for older vehicles is becoming a financial burden for all. Again, our apologies for today's cost been a higher than expected, we're all looking forward to some of these cost to minimize. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 12, 2023

Dealership Rating
Employee Rating

Good service Paul was good and responsible Service was good. Fir sure ok that’s it More

by QDJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jun 16, 2023

Universal Mitsubishi responded

Thank you so much for sharing your 5 Star experience. I'm glad Paul and his staff met your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 09, 2023

Dealership Rating
Employee Rating

Wonderful Services always looking forward to my next car check and bring me an in for its maintenance I thank you very much everybody at the Mitsubishi of Van Nuys and staff More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jun 16, 2023

Universal Mitsubishi responded

Thank you so much for your continued patronage and 5 Star review. We trully appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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