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Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 9

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

August 14, 2023

Dealership Rating
Employee Rating

Great customer service. Courteous, friendly professional and attentive. Definitely would recommend.this dealership to others. More

by RICHHARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

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Aug 26, 2023

Universal Mitsubishi responded

Thank you Mr. Haro... Thank you for sharing your experience. Thank you for choosing Universal Mitsubishi and its amazing Service staff. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 13, 2023

Dealership Rating
Employee Rating

Great customer service! Small and quaint location. Great vibes and great location. Everyone offered to help. More

by bdymstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Aug 26, 2023

Universal Mitsubishi responded

Hello and thank you for giving us the opportunity to earn your business. I recognized our limited space and our effort to make our customers visit a pleasent one. We nick named it "The Boutique" Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 04, 2023

Dealership Rating
Employee Rating

Best Service! Paul was extremely helpful and help this process be stress free! 10/10 for sure! Highly recommended! More

by DEREKBUTLERBOOKINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Aug 14, 2023

Universal Mitsubishi responded

Thank you so much. Your review and 5 Stars are greatly appreciated. I hope you continue choosing Universal Mitsubishi and it's service staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 03, 2023

Dealership Rating
Employee Rating

Very professional very helpful I would definitely recommend to family and friends. Very respectful and prompt More

by RMZ4342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

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Aug 08, 2023

Universal Mitsubishi responded

Thank you so much for taking time to share your experience and 5 Star review. I hope you continue to choose Universal Mitsubishiand It's service staff to take care of your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 03, 2023

Dealership Rating
Employee Rating

This is the only place I will take my Evo X for service. They treat me like royalty and they pamper my car. All the credit goes to the Service Manager Paul T. He's a pleasure to deal with and very profes More

by JPINEDA1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Aug 08, 2023

Universal Mitsubishi responded

I'm glad Paul and his staff have been able to earn your trust. We know it requires special hands and attention to take care of an EvoX needs. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 31, 2023

Dealership Rating
Employee Rating

Great to see Armen & Paul. Always excellent service, smiley faces and fast turnaround of job. More

by BALARMUKESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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Aug 02, 2023

Universal Mitsubishi responded

:) :) :) :) :) Thank you......We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Aug 29, 2023

BALARMUKESH responded

Carlos i have a buddy that needs some engine work you have any Recommendation

July 28, 2023

Dealership Rating
Employee Rating

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jul 31, 2023

Universal Mitsubishi responded

Thank you so much for your 5 Star review and kind words. We appreciate your continued patronage and know you can stop by for a cup of coffee anytime. No service required :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 28, 2023

Dealership Rating
Employee Rating

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jul 31, 2023

Universal Mitsubishi responded

Thank you so much for sharing your smile and satisfaction. I hope you continue choosing Universal Mitsubishi and it's staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 26, 2023

Dealership Rating
Employee Rating

Very honest and friendly staff The part and labor price to compeer with other dealers is more reasonable. More

by NORIKSPLUVESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Report | Print
Jul 30, 2023

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and its Service/Parts department. I'm glad they where able to meet your expectations and take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 15, 2023

Dealership Rating
Employee Rating

Quick and efficient service, knowledgeable and friendly staff! Thanks again for working around my schedule! More

by smh318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jul 17, 2023

Universal Mitsubishi responded

I'm so glad our service depatment met your expectations. Kindly share your experience with freinds and family. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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