Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 9

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
281 Reviews
4.8

281 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

281 Reviews of Junior Avila

August 23, 2023

Dealership Rating
Employee Rating

They are friendly, helpful and informative. I only bring my car to them for servicing. More

by Debbie Takami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Sep 03, 2023

Universal Mitsubishi responded

You need no one else when you have Paul and his staff. Thnak you for your patronage and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Dealership Rating
Employee Rating

They're ok. Just need little bit improvement on communication, because i left my car the 1st day expecting at least a message text that it will not be work on un More

by Rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Aug 26, 2023

Universal Mitsubishi responded

Hi Rm.... thank you for pointing out our oversight. Often it's the little things that create the greatest bother. Be assured we'll make every effort to earn your 5 star review on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 14, 2023

Dealership Rating
Employee Rating

Great customer service. Courteous, friendly professional and attentive. Definitely would recommend.this dealership to others. More

by RICHHARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Report | Print
Aug 26, 2023

Universal Mitsubishi responded

Thank you Mr. Haro... Thank you for sharing your experience. Thank you for choosing Universal Mitsubishi and its amazing Service staff. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 13, 2023

Dealership Rating
Employee Rating

Great customer service! Small and quaint location. Great vibes and great location. Everyone offered to help. More

by bdymstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Aug 26, 2023

Universal Mitsubishi responded

Hello and thank you for giving us the opportunity to earn your business. I recognized our limited space and our effort to make our customers visit a pleasent one. We nick named it "The Boutique" Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 04, 2023

Dealership Rating
Employee Rating

Best Service! Paul was extremely helpful and help this process be stress free! 10/10 for sure! Highly recommended! More

by DEREKBUTLERBOOKINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Aug 14, 2023

Universal Mitsubishi responded

Thank you so much. Your review and 5 Stars are greatly appreciated. I hope you continue choosing Universal Mitsubishi and it's service staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 03, 2023

Dealership Rating
Employee Rating

Very professional very helpful I would definitely recommend to family and friends. Very respectful and prompt More

by RMZ4342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Report | Print
Aug 08, 2023

Universal Mitsubishi responded

Thank you so much for taking time to share your experience and 5 Star review. I hope you continue to choose Universal Mitsubishiand It's service staff to take care of your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 03, 2023

Dealership Rating
Employee Rating

This is the only place I will take my Evo X for service. They treat me like royalty and they pamper my car. All the credit goes to the Service Manager Paul T. He's a pleasure to deal with and very profes More

by JPINEDA1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Aug 08, 2023

Universal Mitsubishi responded

I'm glad Paul and his staff have been able to earn your trust. We know it requires special hands and attention to take care of an EvoX needs. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 31, 2023

Dealership Rating
Employee Rating

Great to see Armen & Paul. Always excellent service, smiley faces and fast turnaround of job. More

by BALARMUKESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Aug 02, 2023

Universal Mitsubishi responded

:) :) :) :) :) Thank you......We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Aug 29, 2023

BALARMUKESH responded

Carlos i have a buddy that needs some engine work you have any Recommendation

July 28, 2023

Dealership Rating
Employee Rating

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jul 31, 2023

Universal Mitsubishi responded

Thank you so much for your 5 Star review and kind words. We appreciate your continued patronage and know you can stop by for a cup of coffee anytime. No service required :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 28, 2023

Dealership Rating
Employee Rating

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Report | Print
Jul 31, 2023

Universal Mitsubishi responded

Thank you so much for sharing your smile and satisfaction. I hope you continue choosing Universal Mitsubishi and it's staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

1
...
8
9
10
...
29

Dealership Inventory (168 Vehicles)

new 2026 Mitsubishi Outlander car, priced at $40,920
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
$40,920
View Details
used 2024 Mitsubishi Outlander car, priced at $21,062
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
$21,062
View Details
new 2026 Mitsubishi Outlander car, priced at $38,005
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
$38,005
View Details
new 2026 Mitsubishi Outlander car, priced at $48,690
2026 Mitsubishi Outlander
new
White Diamond exterior
Automatic
Front-wheel Drive
$48,690
View Details
used 2025 Hyundai Sonata car, priced at $19,862
2025 Hyundai Sonata
used
Ultimate red exterior
Automatic
Front-wheel Drive
$19,862
View Details
used 2024 Nissan Rogue car, priced at $19,970
2024 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
$19,970
View Details
View All Inventory