Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 11

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
281 Reviews
4.8

281 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

281 Reviews of Junior Avila

June 07, 2023

Dealership Rating
Employee Rating

Really knowledgeable, and great service by Paul and his team. Got an oil change, a headlight and several other lights replaced. And gave me full inspection of what my vehicle needed. I’ll continue to servi More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you Javier, we appreciate your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 07, 2023

Dealership Rating
Employee Rating

Thank you the Universal Mitsubishi for having the greatest service department I can always rely on! More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Thank you, we're grateful you've chosen Universal Mitsubishi to service your vehicle. We appricate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

May 30, 2023

Dealership Rating
Employee Rating

Got my door lock fixed in great time, were flexible with the price which I appreciated More

by hayley.buckingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Hi Hayley, I'm glad you're able to now lock your door :) We appreciate you giving us the opportunity to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

Dealership Rating
Employee Rating

Great Staffing great service they treat you like family makes me happy every time I go to get my car service want to thank everybody for the staff looking forward to my next visit More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you so much........ Your recognition is extremely rewarding. On behalf of Paul and the entire Universal Mitsubishi, thank you..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2023

Dealership Rating
Employee Rating

Great service like always want to thank Paul and the rest of the staff I was pleased with the service and thank you so much for the rest of the staff More

by wllmmorrison2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Jun 16, 2023

wllmmorrison2018 responded

Thank you

April 18, 2023

Dealership Rating
Employee Rating

Oil change was quick service, great communication iv been coming here since i purchased my car since 2015, the service managers are always nice great customer service! and fast servicing my car as well, i wi More

by Ramiro Godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Hello Ramiro, thank you for your almost decade of patronage. It's our absolute pleasure servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 17, 2023

Dealership Rating
Employee Rating

Exelaint service! Understanding problem efficiently and solving problem fast and quality. Good relation with customers. If there are future services to be don, Pol or More

by RAFAYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you, we really appreciate your kind words and 5 Star review. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 06, 2023

Dealership Rating
Employee Rating

Armen and Paul made me feel like a valued customer by treating me like family! More

by MUSICIAN_HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Mar 24, 2023

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to service your vehicle. We also appreciate your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

February 15, 2023

Dealership Rating
Employee Rating

The sales rep was very considerate and professional as he explained everything to us. He answered all of our questions to our satisfaction. More

by sbrown90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2023

Universal Mitsubishi responded

Thank you for taking the time to share your experience, we also appreciate your 5 star review. Enjoy your vehicle for manu years to come. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 12, 2023

Dealership Rating
Employee Rating

Universal Mitsubishi understands my Mitsubishi Lancer ES 2002. I love my car, and they respect the 367,415 miles on it. They are taking real good care of my car, and targeting any maintenance it requires be More

by LynnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Feb 15, 2023

Universal Mitsubishi responded

Thank you Lynn.... We appreciate giving us the opportunity to service your vehicle. 367,415 Wow...... :) Enjoy it for many more miles to come... Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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