Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 12

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
281 Reviews
4.8

281 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

281 Reviews of Junior Avila

February 08, 2023

Dealership Rating
Employee Rating

The experience was quick and easy and got a good oil change done and customer service was great More

by JOSEPHCORTEZ1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Feb 15, 2023

Universal Mitsubishi responded

Thank you, we appreciate the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 05, 2023

Dealership Rating
Employee Rating

very communcative and quick. i was explained what i was getting for the service being done to my car More

by gotenks266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Feb 15, 2023

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 04, 2023

Dealership Rating
Employee Rating

Great customer service! Extremely helpful and all done with a smile. Knowledgeable, courteous and extremely efficient. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Feb 15, 2023

Universal Mitsubishi responded

Hi Judy, we appreciate the opportunity to service your vehicle. I hope you continue chosing us for all your automotive needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

January 30, 2023

Dealership Rating
Employee Rating

Best service ever! Paul is the best will definitely come back any time I need service in the future More

by ANDREW_DBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Feb 05, 2023

Universal Mitsubishi responded

We may be a little.... bias, but Paul is the best... :) Kindly continue giving us the opportunity to service your vehicle. Also, thank yo for the 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 26, 2023

Dealership Rating
Employee Rating

I came in for my car's scheduled maintenance. I was in and out in about two hours (this was on a Tuesday coming in at 8am when they open). While waiting I worked on my laptop in the customer loun More

by htinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

January 23, 2023

Dealership Rating
Employee Rating

👍👍👍👍👍👍👍👍👍👍🤜💯💯💯💯💯💯 great service 👍 😇😇😇 looking forward to my.next service thank to all staff and God bless More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

It's going to be a great day, thank you for putting a smile on my face. We appreciate your patronage and 5 Star review. And lets be clear, "WE" look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Dealership Rating
Employee Rating

Great customer service. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your "TRUST".... We trully appreciate you giving us the opportunity to earn it. Have a woderful day. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Dealership Rating
Employee Rating

Arman was very nice to me He explained everything that was going on with my car. More

by RAIDERS6933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your 5 Star review and opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 15, 2023

Dealership Rating
Employee Rating

Paul and the entire staff were great and provided excellent service. I was very happy with the prompt service. More

by PJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

We appreciate the opportunity to service and take care of your vehicles needs. Also appreciate your 5 Star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

Dealership Rating
Employee Rating

Great service, Paul & the team are always helpful. My car is always taken care of. More

by JES101093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Team Paul and I thank you for chosing Universal Mitsubishi to service and take care of your vehicles needs. We allso appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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