Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 8

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

November 07, 2023

Dealership Rating
Employee Rating

Thank you. It was quite fast and high quality. I will definitely come back in the future. More

by BERCHNATALIIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

November 05, 2023

Dealership Rating
Employee Rating

I'm very happy about good service and also good customer service thank you for all. More

by KARENGABRI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 16, 2023

Dealership Rating
Employee Rating

Services are reliable,the service department are neat and prompt and it is not difficult to get an appointment. More

by LXLAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 29, 2023

Dealership Rating
Employee Rating

Great customer service. Thankful for the advice that’s provided by Armen and Paul. Always taking care of my vehicle and I when I come in for service. Definitely recommend co More

by AVILARUDY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 25, 2023

Dealership Rating
Employee Rating

I was very touched by the amount of diligence, determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmis More

by Norell Leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 17, 2023

Dealership Rating
Employee Rating

First time here and it was nice. I was there a little longer than expected but overall the waiting area was comfortable. The staff were nice. I’ll be going back. More

by JUSTGINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 11, 2023

Dealership Rating
Employee Rating

ECERYTHING WAS PERFECT. THE EMPLOYEES VERY COURTIOUS AND PUNCTUAL.THE ENVIRONMENT VERY FREINDLY AND PROFFESSIONAL More

by shawnm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 10, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. I would highly recommend this dealership. I drive from out of town because I trust this dealership. More

by OYADEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

August 23, 2023

Dealership Rating
Employee Rating

They are friendly, helpful and informative. I only bring my car to them for servicing. More

by Debbie Takami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 03, 2023

Universal Mitsubishi responded

You need no one else when you have Paul and his staff. Thnak you for your patronage and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Dealership Rating
Employee Rating

They're ok. Just need little bit improvement on communication, because i left my car the 1st day expecting at least a message text that it will not be work on un More

by Rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hi Rm.... thank you for pointing out our oversight. Often it's the little things that create the greatest bother. Be assured we'll make every effort to earn your 5 star review on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

...
8
...

Dealership Inventory (158 Vehicles)

used 2024 Kia Soul car, priced at $16,495
2024 Kia Soul
used
Mars Orange exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander Sport car, priced at $24,840
2026 Mitsubishi Outlander Sport
new
Labrador Black Pearl exterior
Automatic
Four-wheel Drive
used 2019 Mercedes-Benz CLA 250 car, priced at $16,795
2019 Mercedes-Benz CLA 250
used
Black exterior
Automatic
Front-wheel Drive
used 2024 Ford Mustang car, priced at $23,995
2024 Ford Mustang
used
Yellow Splash Metallic Tri-coat exterior
Automatic
Rear-wheel Drive
used 2023 Dodge Durango car, priced at $28,895
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive