Junior Avila | Page 7
Service Advisor
Universal Mitsubishi
Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401
293 Reviews
Write a ReviewDealership Experience
26 yrs, 8 mos
Industry Experience
27 yrs, 4 mos
Languages Spoken
English
Spanish
293 Reviews of Junior Avila
July 23, 2024
Good service and faster Good customer service Good waiting room and beverage All is good. waiting room and beverage All is good. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
July 23, 2024
The Service is consistently great at Universal Mitsubishi. They are true professionals. No high pressure sales tactics either, they show you what you need, explain how soon you need to do it, and Mitsubishi. They are true professionals. No high pressure sales tactics either, they show you what you need, explain how soon you need to do it, and provide a competitive price. I will continue to service my vehicle here. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
July 20, 2024
Zakk and the rest of the team made the experience of buying a car wonderful! Zakk is very personable and I found him and the dealership very straightforward and honest. I got a great deal and love my ca buying a car wonderful! Zakk is very personable and I found him and the dealership very straightforward and honest. I got a great deal and love my car! Thanks Zakk! More
Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez, Armen Yagubyan, Carlos De La Luz
July 07, 2024
Thank you guys very much. My previous dealership (not Mitsubishi) changed oil more than 3 hours (one time I spent 8 hours). But this service did everything for about 1 hour an My previous dealership (not Mitsubishi) changed oil more than 3 hours (one time I spent 8 hours). But this service did everything for about 1 hour and 20 minutes (they did additional warranty change) and said “Sorry for delay”. Thanks guys again. I hope I will love this service same as I love my car)) More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
June 22, 2024
I received excellent service on my Mitsubishi Outlander PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul a PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul and he went through the process for my service and told me it was going to take a couple of hours. Happily it took about 1 hour and a half. Facilities are very comfortable and clean. They offer hot beverages and a nice lounge and work area where customers can sit and wait for their cars. More
Other Employees Tagged: Paul Tokatlyan
June 17, 2024
The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. with an attention to detail that other dealerships lack. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
June 16, 2024
Zakk Kim was overachived our expectations He provided us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car Whe us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car When it came down to negotiation he is rhe go to person You can tell he is there for the customer and not just the mone. I recomend mitsubishi without doubt! More
Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez, Armen Yagubyan, Carlos De La Luz
June 10, 2024
Armen was super knowledgeable and helpfu! ! I really appreciated his honesty and knowledge. Appreciate you , Armen. ! I really appreciated his honesty and knowledge. Appreciate you , Armen. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
April 23, 2024
Great customer service. Paul and his team always check the possible issue of my car. Paul and his team always check the possible issue of my car. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
March 29, 2024
Paul and his time did a great job on my clutch replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly rec replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly recommend Universal Mitsubishi. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan , Johnny
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