

260 Reviews
Write a ReviewDealership Experience
10 yrs, 9 mos
Industry Experience
31 yrs, 1 mo
260 Reviews of Justin Auchter
May 28, 2025
I did alignment there for 2009 Nissan Sentra. 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The assigned mechanic did his best on the front end, it was a lot of work, since the car was fixed after heavy hit. He came out twice to address my concerns and questions. There were some minor issues, like released Schrader Valve, reset torque on those valves to the wrong value, one sliding wheel weight due to balancing. The balancing itself was done very well as well as alignment (@ giving circumstances and the fact that they gave me a colored printed copy). Taking into account how much I've learned during that service and easiness to fix small issues (I'm a DIY mechanic) I decided to rank that service very positively. More
Other Employees Tagged: Shelly Jackowski, Carlos Lopez, Antonio Holmes
May 07, 2025
Outstanding, thank you for great service. I will be back! Staff is wonderful and informative I will be back! Staff is wonderful and informative More
Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor, Robby Deveer, Sergio Leyva
April 18, 2025
I take my car to Norm Revees for service, it used to be with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive a with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive and care for the customer. More
Other Employees Tagged: Shelly Jackowski
March 19, 2025
Long wait, pricing surprises but really great coffee. I just came for the oil change so I’ll have to get the rest of stuff later. I just came for the oil change so I’ll have to get the rest of stuff later. More
Other Employees Tagged: Shelly Jackowski, Antonio Holmes
March 14, 2025
The service is wonderful Always able to get in and out. Shelley is always attentive to my needs.. Shelley is always attentive to my needs.. More
Other Employees Tagged: Shelly Jackowski
March 10, 2025
It was great experience serving was amazing they explained everything very well love the response for all my needs explained everything very well love the response for all my needs More
Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor , Ronald Gallagher, Hilary Peoples
March 03, 2025
We are so grateful for technicians that know best. For the customer, we trust your advice, feel very comfortable with all selections for us. For the customer, we trust your advice, feel very comfortable with all selections for us. More
Other Employees Tagged: Brad Allen, Shelly Jackowski, Jimmy Rascoe, Antonio Holmes, Edwin Aguilar, Donna White , Oscar Boyd, Ronald Gallagher
February 26, 2025
Buena atencion y buen servicio me agrada que tengan un buen grupo de personas en atencion al cliente buen grupo de personas en atencion al cliente More
Other Employees Tagged: Carlos Lopez, John Pena, Harveen Toor
February 23, 2025
Great service on Friday. I really appreciate the Toyota dealership and it’s customer service. I really appreciate the Toyota dealership and it’s customer service. More
Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor , Ronald Gallagher, Hilary Peoples