Justin Birdwell

They need to quit sending me the same survey. We love Justin and glad he is our advisor. We love Justin and glad he is our advisor. More

by usseryjm Verified Customer Verified Customer

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Always take care of me. Very friendly. Excellent service. Thank you Bryan College station Toyota. Very friendly. Excellent service. Thank you Bryan College station Toyota. More

by bthicks Verified Customer Verified Customer

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Great experience! Everyone was friendly and the service was completed in a timely manner. I will definitely go back Everyone was friendly and the service was completed in a timely manner. I will definitely go back More

by karen.poore95 Verified Customer Verified Customer

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Got my car all fixed thank you. Had it tinted and they fixed my undershield Had it tinted and they fixed my undershield More

by RUSSKARLI86 Verified Customer Verified Customer

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My 4Runner had to be towed to the dealership as the alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not li alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not live up to the rest. My vehicle was delivered to the dealership before noon, and Justin was off that day. Another advisor told me that I would get a call first thing next morning to discuss the repair. At approximately. 8am I called and spoke with Justin. A few hours later I happened to check my phone and found that I had been sent a text with the recommended repairs for me to authorize. This may well be efficient for the dealership, but I found it very impersonal, and would have delayed my repair if I did not check my phone. I was notified when my repair was complete, and I am satisfied with the repair. I have always been treated well by Justin and the dealership as a whole, as my previous survey responses will show. I will continue to be a customer and appreciate Justin’s effort and attention. Just didn’t care for the automation and would rather speak with my advisor pertaining to the service of my vehicles. Thank you! More

by john.c.jones0208 Verified Customer Verified Customer

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Great service. Always available and helpful Answers all questions and very good at keeping me informed throughout the scheduled process Always available and helpful Answers all questions and very good at keeping me informed throughout the scheduled process More

by PWNELSON52 Verified Customer Verified Customer

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Very pleased that the service was performed so promptly. Dealing with Carey was an absolute pleasure. Dealing with Carey was an absolute pleasure. More

by JHARRISONLAW Verified Customer Verified Customer

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it was a good job done quickly and the facility was a good place ok good place ok More

by DTIMIAN Verified Customer Verified Customer

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The service department was cordial and professional . The fix my light defect and installed my bed cover in a timely manner. The fix my light defect and installed my bed cover in a timely manner. More

by amb2016 Verified Customer Verified Customer

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It was a very good service, and done quick, didn’t have to wait in lin. to wait in lin. More

by RIGOLATIN_29 Verified Customer Verified Customer

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