Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 14

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Justin Birdwell

February 01, 2025

Dealership Rating
Employee Rating

Great customer care and great car service. Mr. Justin services both of our vehicles and never have a problem. More

by patterson14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Justin has been taking great care of both your vehicles. We truly appreciate your trust and look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2025

Dealership Rating
Employee Rating

In all the years that I have been using the Toyota Dealership for servicing my car, this latest experience was one of the most pleasant I've had. I want to send a shout out to my service advisor, Mr. More

by filogmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

Feb 03, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're so glad to hear that your recent experience was one of the best. We'll be sure to pass along your shout-out to Ron. We look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2025

Dealership Rating
Employee Rating

Justin is always courteous, professional and prompt in taking care of my service needs and my vehicle is usually finished in less than the time I expected. More

by WMHUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Bryan College Station Toyota responded

We are absolutely thrilled to hear about your positive experience with Justin! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

January 09, 2025

Dealership Rating
Employee Rating

Great service. Will visit again. Don’t make people leave a 15 word minimum review in the future More

by CYN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

Jan 13, 2025

Bryan College Station Toyota responded

Your positive experience is greatly appreciated! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

Dealership Rating
Employee Rating

Timely, professional, and pleasant, with vehicle delivered on time. And was provided a free water left in vehicle, thank you. More

by BrianN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

Jan 06, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

Dealership Rating
Employee Rating

Ron is a great service advisor. . We were in and out quickly and informed of progress. More

by MEMEJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

Jan 06, 2025

Bryan College Station Toyota responded

We are thrilled to hear that Ron provided great service and got you in and out quickly! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Justin does a great job with his customers! I am very pleased with Toyota and their service. More

by scarhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your kind words and feedback! See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Toyota in Bryan does a great job servicing your vehicle and keeping you updated on the on the vehicle. More

by charliekornegay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Bryan College Station Toyota responded

Thank you for choosing us for your service needs! We look forward to seeing you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

Dealership Rating
Employee Rating

Very attentive and friendly people I was very happy with the service. Plus they helped me to get into a rental vehicle and it didn’t take long I was very pleased with all the services. More

by tupulsofia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your recommendation! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Dealership Rating
Employee Rating

Service time takes way too long. Initially told me the entire afternoon was open. Took close to 3 hours More

by SANDY308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Bryan College Station Toyota responded

Thank you for sharing your concerns about the service time. We apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Customer Relations Manager customerservice@purdygroupusa.com

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