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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 14

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
160 Reviews
4.9

160 Reviews

Write a Review

160 Reviews of Justin Birdwell

November 24, 2024

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Employee Rating

In and out in good time. Nice folks. Time for service was very good. Fifteen words. More

by txvikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Manny Lopez, Heather Beran, Dustin Holifield, Russell Karli

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Nov 26, 2024

Bryan College Station Toyota responded

Thank you for your positive review! We're thrilled to have you as a customer and appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

November 24, 2024

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Employee Rating

Justin provided great customer service during my visit to program a second fob key for my new 2024 Sienna. More

by marklund9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche , Cheyenne Black

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Nov 26, 2024

Bryan College Station Toyota responded

We appreciate your review! We're glad to hear Justin was able to help you get another key fob for your Sienna. Thank you for your business, and we look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

November 22, 2024

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Employee Rating

Normally I deal with Ron, but Justin helped me today. As always, great customer service! More

by garygardnerdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

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Nov 26, 2024

Bryan College Station Toyota responded

We appreciate your review! We're happy to hear Justin was able to take great care of you during your recent visit. Customer Relations Manager customerservice@purdygroupusa.com

November 20, 2024

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I am always pleased with the service I receive at Brian College Station Toyota Justin does a great job taking care of my needs on my car More

by LOUISEHAJOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2024

Bryan College Station Toyota responded

Thank you for sharing your recent experience with us! We are thrilled Justin took great care of you and your vehicle. We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

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Employee Rating

Justin is Great! He always is very polite and professional! Thanks Justin for being my rep More

by GRISWOLDMAGGIE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Bryan College Station Toyota responded

Thank you for your review! Justin will be happy to hear your kind words and is always here to assist you! Customer Relations Manager customerservice@purdygroupusa.com

November 14, 2024

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Employee Rating

Service, especially contacts with Justin Birdwell, was very good. It just took about 50% linger than estimated - without explanation. More

by wilhelm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Bryan College Station Toyota responded

We appreciate your positive feedback on Justin's service! We apologize for any inconvenience caused by the delay in the estimated time. Thank you for sharing your experience with us, and we hope to provide you with an even better experience next time! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Employee Rating

Very polite from check in to check out. Justin even gave me tips on how to change battery in my key fob and how to use it if my battery is dead. And fast! I was all settled in to read a boo More

by ce15814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We're happy to hear about your positive experience with us from start to finish! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 07, 2024

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Employee Rating

Justin does such a good job! I trust him to take care of my Toyota Sequoia. I have used him for quite a while and he has always been courteous. More

by MARGIE6
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We're thrilled to hear that Justin does such a good job taking care of your Toyota Sequoia! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 07, 2024

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Employee Rating

Excellent customer service. Service advisor was knowledgeable, professional, and provided good communication with the customer. More

by MKRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We are honored to have provided you with excellent customer service! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 06, 2024

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Employee Rating

They always take great care of my vehicles with friendly service and prompt appointments every time More

by sherryeangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

Thanks for your positive feedback! We're glad to hear you've had great experiences with our service! Customer Relations Manager customerservice@purdygroupusa.com

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