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Justin Brown
Refer Me
22 Reviews
22 Reviews of Justin Brown
August 30, 2018
Amazing Customer Service! Justin made me feel welcomed from the beginning and was there to answer every question. I would recommend him to anyone looking for a new vehicle. Justin made me feel welcomed from the beginning and was there to answer every question. I would recommend him to anyone looking for a new vehicle. More
by nelson25
Helpful 
August 24, 2018
Always pleased and satisfied! Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how it was completed. I highly recommend their service. More
by yrralb
Verified CustomerOther Employees Tagged: Chick Ashworth, Danny Gingerich, Greg Botham, Jim Ellis, Shawn Hall, Sam Edwards, Cody Allison, Lori Lindsay , Saif Ali
July 25, 2018
Awesome employees-great service Thanks so much for making my situation a great one. Had a screw in my tire and had to be replaced. They gave me a loaner car for the weekend and my ca Thanks so much for making my situation a great one. Had a screw in my tire and had to be replaced. They gave me a loaner car for the weekend and my car was ready on Monday. Everyone was professional and friendly . More
by WILLIAMSONT57
Other Employees Tagged: Dean Hovis, Chick Ashworth, Greg Botham, Paula Ortiz, Brian Bailey, Becky Lynch, Cody Allison, Lori Lindsay , Saif Ali, Patricia Britts
July 12, 2018
excellent service Very friendly, answer all our questions, no pressure. Nice place to wait, shuttle if you need it. All the employees are very friendly and anxious to h Very friendly, answer all our questions, no pressure. Nice place to wait, shuttle if you need it. All the employees are very friendly and anxious to help. More
by JEVOMUND
Other Employees Tagged: Danny Gingerich, Terry Pruett, Paula Ortiz
July 06, 2018
Great service...great truck Our salesman, Justin did an incredible job of matching us to the right vehicle and then helping us make a payment work. Never felt pressured at any p Our salesman, Justin did an incredible job of matching us to the right vehicle and then helping us make a payment work. Never felt pressured at any point. Great service in every way. This was our second vehicle from Machens and it won't be the last. More
by highlandertrombone
June 26, 2018
Unhelpful rude confusing unorganized service Horrible unorganized confusing long unhelpful rude service with the addition of being lied to several times by several individuals who have now cost u Horrible unorganized confusing long unhelpful rude service with the addition of being lied to several times by several individuals who have now cost us money on multiple situations now very quick and uncaring service on if we got helped or understood what was being paid for ending in just leaving after half of what i was wanting done because of how exhausting it was to get that far alot of just getting told that was simeone else's job and just getting pushed thru the people and departments that resulted in nothing instead of someone stepping up and fixing the xxxxxxxx lies weather or not its their xxxxing job because there man job should be customer service but dont expect that at this dealership wont be getting anymore of my business and i will for sure be spreading the word not to go there and i will be using the appropriate channels to go as high as i can to get this dealership to pay for all their lies since management at the dealership is not any better then the rest of the employees there !!!!!!!!!!!!!!!!!!!!!!!!!! hate this place! !!!!!!!!!!!!! More
by KAYLARENEEMILLER
Other Employees Tagged: Darnell Thomas , some women in financial services maybe would not give much info on herself like name ect and a man in service did our payment was slightly trying atleast more than anyone else name started with a a i belive
June 23, 2018
Overall summary of Joe Machens Toyota I have been doing business with this dealership for almost 2years. Have bought/traded 3 new cars there. Every employee I have dealt with is very frien I have been doing business with this dealership for almost 2years. Have bought/traded 3 new cars there. Every employee I have dealt with is very friendly, professional and knowledgeable. I highly recommend this dealership to all my friends and family. Thanks! More
by WILLIAMSONT57
Other Employees Tagged: Dean Hovis, Joe Haner, Chick Ashworth, Greg Botham, Paula Ortiz, Darnell Thomas, Brian Bailey, Becky Lynch, Lori Lindsay , Patricia Britts and David Britts
June 14, 2018
Happy customer Our experience was very pleasant! Lori was so wonderful to work with and Justin was there to help out when we picked up our new Prius! Three staff was Our experience was very pleasant! Lori was so wonderful to work with and Justin was there to help out when we picked up our new Prius! Three staff was very friendly and attentive and made the process seem so easy. More
by MOSBYEJ
Other Employees Tagged: Lori Lindsay
June 06, 2018
A pleasant shopping experience We appreciated dealing with a salesperson who was not a pushy, high pressure salesman. We had a general idea of what we wanted. Searching the intern We appreciated dealing with a salesperson who was not a pushy, high pressure salesman. We had a general idea of what we wanted. Searching the internet, we located a car on was on Joe Machrns lot. We test drove it and decided to purchase it. More
by GKS
May 13, 2018
Excellent service Excellent service, good people and Great dealership, you get good customer service from the whole dealership. The sales staff are nice and helpful, th Excellent service, good people and Great dealership, you get good customer service from the whole dealership. The sales staff are nice and helpful, thank you 🎖 More
by HUSSEIN.KLOKE
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