Justin Erwin
Justin Erwin at Tenvoorde Ford

Justin Erwin | Page 10

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
124 Reviews
4.5

124 Reviews

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124 Reviews of Justin Erwin

December 28, 2023

Dealership Rating
Employee Rating

It's next to impossible to get you to email an invoice. That is not good business if you want to get paid. More

by susan.victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon

December 26, 2023

Dealership Rating
Employee Rating

The service department helped me out with my Explorer. I'm comfortable with how the repair is finished in a timely manner. More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service department was able to assist you with your Explorer and that the repair was completed to your satisfaction in a timely manner. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

December 10, 2023

Dealership Rating
Employee Rating

I love how when I need warranty work or services on my new Escape, Tenvoorde Ford is right there for me. More

by joe.s.baratta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Mike Warren, Taylor Wobschall, Maddi Johnson, Tim Stueve , Scott Harris, Dan Lochner, Miles Poehler

December 04, 2023

Dealership Rating
Employee Rating

Justin has been a pleasure to deal with. He is responsive, friendly and always helpful. We give him the highest rating because he has been so easy to work with. More

by vttlarry
Workmanship
Service Time
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Great customer service and communication. Did a great job helping navigate the extended warranty labyrinth. Solid people! More

by Dhegg79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez

November 14, 2023

Dealership Rating
Employee Rating

Justin is great to work with. Always keeps me in the know about my truck. More

by RTHEISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2023

Dealership Rating
Employee Rating

As usual Justin was on top of things. Always looking out for me. A real Professional... More

by thunder4653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2023

Dealership Rating
Employee Rating

very good at his job. pleasant to work with. very knowledgeable and respectful to me More

by nwlighting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Warren , Alex sanchez

October 28, 2023

Dealership Rating
Employee Rating

Don’t like the fact, service writer already knew how much, didn’t let me know, f charge of $125 to check check engine light. Doubtful I’ll be back More

by WANNABCOMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve , Russ Hoeschen, Alex Ladino

October 14, 2023

Dealership Rating
Employee Rating

Team at Tenvoorde Ford was beyond amazing to work with . I will send all my friends and family here !!! Best service in town More

by angelaannfries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Johnson

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