Justin Erwin
Justin Erwin at Tenvoorde Ford

Justin Erwin | Page 10

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
133 Reviews
4.5

133 Reviews

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133 Reviews of Justin Erwin

February 18, 2024

Dealership Rating
Employee Rating

Tenvoorde Ford is an amazing dealership to work with. The sales staff is extremely helpful without being overly pushy. The service department is always willing to listen to your issue, knowledgeable an More

by JOANN.FELD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Barry Jensen , Maddi Johnson

Feb 24, 2024

Tenvoorde Ford responded

Thank you, Joann! We're delighted to hear that you had an amazing experience with us. Providing helpful and knowledgeable service, whether in sales or the service department, is our top priority. We appreciate your kind words and look forward to continuing to exceed your expectations in the future!

February 12, 2024

Dealership Rating
Employee Rating

It is easy to get in to have work done. The people who work there are always considerate. More

by bruce.geyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Tim Stueve , Russ Hoeschen, Maddi Johnson, Alex Ladino

Feb 24, 2024

Tenvoorde Ford responded

Thank you, Bruce! We're glad to hear that you find it easy to schedule service with us and that our team is always considerate. Providing convenience and excellent customer service are top priorities for us. We appreciate your feedback and look forward to continuing to serve you!

February 02, 2024

Dealership Rating
Employee Rating

justin did a great job explaining the service that was needed, and the service was completed promptly More

by PRECISIONPROPCYCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that Justin provided you with great service and explained everything clearly. Prompt completion of service is important to us, and we're glad we could meet your expectations. If you need anything else in the future, feel free to reach out.

January 15, 2024

Dealership Rating
Employee Rating

Great customer service with Justin. I had an incident happen from servicing my car and he resolved it quickly and professionally. Overall I trust Tenvoorde with my vehicle. More

by vadkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen

Feb 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that Justin provided you with great customer service and resolved any issues quickly and professionally. Building trust with our customers is important to us, and we're glad to know that you trust Tenvoorde Ford with your vehicle. If you need anything else in the future, don't hesitate to reach out.

January 13, 2024

Dealership Rating
Employee Rating

I am happy to work there an know such dedicated wonderful people that are highly trained More

by schmidted27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Tim Stueve , Russ Hoeschen, Maddi Johnson, Alex Ladino, Ed schmidt a 10

Feb 24, 2024

Tenvoorde Ford responded

We're delighted to hear that you're happy working with us and appreciate our dedicated and highly trained team. Thank you for your kind words and dedication. We're grateful to have you as part of our team at Tenvoorde Ford!

January 10, 2024

Dealership Rating
Employee Rating

I came into the service area at Tenvoorde Ford with a low tire because there was a screw in it. I didn't have an appointment but Justin was able to get my truck right in to have the tire fixed. I was in an More

by JOANN.FELD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Tenvoorde Ford responded

Thank you, Joann! We're delighted to hear that Justin provided you with prompt and efficient service to fix your tire issue. Providing quality care to our customers is what we strive for. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

January 07, 2024

Dealership Rating
Employee Rating

Fast, efficient. Like all dealers, a bit on the expensive side though. Convenient - they picked up and dropped off my vehicle afterwards. More

by Abre22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that you found our service fast and efficient, and we appreciate your input about pricing. We strive to provide competitive pricing while maintaining the highest quality service. We're glad our pickup and drop-off service was convenient for you. If you have any further questions or need assistance in the future, feel free to reach out.

January 01, 2024

Dealership Rating
Employee Rating

Our service advisor Justin Was very helpful and understanding. He went above and beyond for us to ensure that our vehicle was taken care of. More

by SuzyQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2024

Tenvoorde Ford responded

Thank you, Suzy! We're delighted to hear that Justin provided you with helpful and understanding service. Going above and beyond for our customers is what we strive for, and we're glad Justin could ensure your vehicle was taken care of. If you need anything else in the future, don't hesitate to reach out.

January 01, 2024

Dealership Rating
Employee Rating

The service department helped me out with my Explorer. A decision is made to replace the lug nuts. The tire rotation fluids topped off in a timely manner. More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen , Maddi Johnson

Feb 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service department was able to assist you with your Explorer. Replacing the lug nuts and topping off fluids are essential maintenance tasks, and we're pleased we could take care of them for you in a timely manner. If you have any further questions or need assistance, feel free to reach out.

December 28, 2023

Dealership Rating
Employee Rating

It's next to impossible to get you to email an invoice. That is not good business if you want to get paid. More

by susan.victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon

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