124 Reviews
Write a Review124 Reviews of Justin Erwin
October 07, 2023
This advisor is friendly and knowledgeable. I trust his decisions to any repairs that are needed. The repair is finished in a efficient and timely manner. I would tell my friends and family to I trust his decisions to any repairs that are needed. The repair is finished in a efficient and timely manner. I would tell my friends and family to have automotive repairs done with Tenvoorde Ford. More
Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve , Russ Hoeschen, Alex Ladino, Craig Schaefer
October 02, 2023
Justin is very good. The waiting room coffee is also good. Waiting time was average for the service done. The waiting room coffee is also good. Waiting time was average for the service done. More
Other Employees Tagged: Barry Jensen
October 01, 2023
If I were a CEO, I would immediately hire everyone I worked with at Tenvoorde. worked with at Tenvoorde. More
Other Employees Tagged: Mike Warren , Taylor Wobschall
September 25, 2023
Wait time was longer than usual. Major repair of one vehicle that wasn't able to be completed anyway. Major repair of one vehicle that wasn't able to be completed anyway. More
Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve , Russ Hoeschen, Alex Ladino, do not know who I worked with
September 15, 2023
Was promised a wash, instead when delivered back a fountain drink was left in drink holder. Not the end of the world just sloppy and poor comunication between service and advisor. Cost twice as much i fountain drink was left in drink holder. Not the end of the world just sloppy and poor comunication between service and advisor. Cost twice as much in fuel due to two trips from princeton,lack of follow thru after work was completed. Take some pride in your work slow down a little to check your work. More
Other Employees Tagged: Service manager
September 08, 2023
I brought my truck in for a noise that I thought was possibly a wheel bearing. I was told that I needed $5500!in front end work and new tires. I had the work done and picked up truck. Driving it home th possibly a wheel bearing. I was told that I needed $5500!in front end work and new tires. I had the work done and picked up truck. Driving it home the sound that I brought it in for was still there. I called the dealer and brought it back. Apparently they never test drove the truck. After a test drive they found a piece of weatherstripping that was causing the noise. They repaired it and wanted to charge me an additional $60. Not a good idea. Makes me wonder if I spent $5500 for a potentially $60 repair. I certainly hope that my truck needed the work I paid for. More
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