Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 11

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Justin Gibbs

August 27, 2024

Dealership Rating
Employee Rating

I bought my first car at this dealership in December 2023 and had it serviced for the first time this August. Both interactions were pleasant, and I love my car, an Accord Hybrid! More

by KAROLYN105
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Shottenkirk Honda of Huntsville responded

KAROLYN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 27, 2024

Dealership Rating
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Everyone that works at Honda that I have encountered is nice, knowledgeable, honest,and accommodating. More

by HRC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville!

August 25, 2024

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Great fast service couldn’t ask for a better place to take my vehicle I highly recommend Honda for your services More

by DINZELLTHOMAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 25, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Thomas, for choosing Shottenkirk Honda of Huntsville!

August 24, 2024

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Employee Rating

Dealership rotated tires and overtorqued nuts. So when picked up screw on 565, my husband couldn't remove tire with torque wrench set at 125lbs. The effort gave him tendinitis in the wrist with a More

by ANGELHARPNY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 25, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

August 23, 2024

Dealership Rating
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Justin got me checked in quickly and answered all my questions. He also got me checked out quickly. The waiting area was top notch. Paying with a check was no problem and I appreciate that the 3% dis More

by LIACDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett , The lady in the waiting area and the lady I paid. Both 5 stars

Aug 24, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your kind words for Justin and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 16, 2024

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Employee Rating

Justin did great. He used common sense where I did not need new cabin and engine filters More

by FRYGANG1981
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

August 14, 2024

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Employee Rating

Thank you all so much for being awesome! I accidentally hit the curve on my passenger side a week ago, and you all fixed my hubcap! Big thanks! More

by beckwithkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Shottenkirk Honda of Huntsville responded

Karl, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again.

August 14, 2024

Dealership Rating

Very time efficient and explained things in an easy manner. Friendly too! The waiting area was very clean More

by KTOWNSEND1
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Workmanship
Service Time
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Recommend Dealer
Yes
Aug 14, 2024

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

August 13, 2024

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Employee Rating

Very polite and professional. Will always go back to them for service on my car. More

by SER319
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett

Aug 13, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

August 12, 2024

Dealership Rating
Employee Rating

Service quality, and communication were great! They always give me honest feedback about my vehicle but I don't feel taken advantage of, and I feel confident driving off the lot that my vehicle is More

by SCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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