Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 18

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
272 Reviews
5.0

272 Reviews

Write a Review

272 Reviews of Justin Gibbs

April 24, 2024

Dealership Rating
Employee Rating

Clean, quick and thorough. Service provider was patient and knowledgeable. Front desk lady was kind and helpful More

by MARNIEJ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blond lady at information desk

Apr 25, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 23, 2024

Dealership Rating
Employee Rating

The last two times Iv been in , everyone Iv met with in the service dept has been wonderful, professional and courteous!! More

by ROBBIKIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your great review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2024

Dealership Rating
Employee Rating

It was an easy and pleasant experience. It was the first time having my new vehicle serviced. The drop off point was very clean and open and it was a nasty rainy day. It was a quick and More

by DEANNA_MOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

Apr 18, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, Deanna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

April 16, 2024

Dealership Rating
Employee Rating

Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 13, 2024

Dealership Rating
Employee Rating

Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 13, 2024

Dealership Rating
Employee Rating

Personnel are all courteous and want to assist. Dwayne hill and Micah are very easy to work with and resolved issue for item due after buying my pilot. More

by Sandrasimmonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Daniels, DeWayne Hill

Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dwayne and Micah, and we look forward to working with you again.

April 12, 2024

Dealership Rating
Employee Rating

Well, I didn’t work with Zac. So can’t rate that. Overall I had a great experience with Tim & Rick. I was introduced to the Service department manager. What I saw of the servi More

by ADKISSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Cantrell, Tim Reischauer , Luanne Tankesley

Apr 13, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that Tim and Rick were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

April 11, 2024

Dealership Rating
Employee Rating

Justin Gibbs gave me a thorough explanation of all the findings of the car inspection. He went well above and beyond what any other service advisor has ever done. Please try to give him a raise, or otherw More

by MKB.QUEEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 11, 2024

Dealership Rating
Employee Rating

Efficient and comfortable service! I'm always assured I'm leaving with a better driving vehicle than I came with More

by SRJONES0777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Reynolds

Apr 11, 2024

Shottenkirk Honda of Huntsville responded

We are pleased to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2024

Dealership Rating
Employee Rating

Absolutely the best service. I am a lifetime customer at this dealership. Problem, worry, and stress free. More

by KHAMEES.ABUQUTESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Shottenkirk Honda of Huntsville responded

Khamees, We are very happy to hear Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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