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Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 18

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Justin Gibbs

April 07, 2024

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Employee Rating

Great service on my MDX and reasonable prices. While they can talk to you about potential other maintenance requirements, they were not pushy. More

by WELDON.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Apr 08, 2024

Shottenkirk Honda of Huntsville responded

Weldon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

Dealership Rating
Employee Rating

Great experience overall in this lease. Honda was able to understand my needs and helped me to get the car I wanted within my budget More

by CARMINE.RUCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Carmine, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2024

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Employee Rating

Liked it much better when Jerry Damson owned it. Price was twice as much as a year ago for an oil change!!! More

by OSHEAPJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Apr 02, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

April 01, 2024

Dealership Rating
Employee Rating

-Took care of me quickly, was in and out much sooner than expected and everyone was helpful and courteous. More

by RESTAFFORD12
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Apr 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2024

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Employee Rating

Love shottenkirk Honda great customer service always let you know about your vehicle and the cost More

by HELENAJONES510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani, Tim Reischauer

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Mar 29, 2024

Shottenkirk Honda of Huntsville responded

HELENA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 27, 2024

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Employee Rating

Ridiculous to charge a fee to use your credit card or atm card for service Compared to their competitors they mark up proces 2-3x more with the same level of service it’s outrageous More

by SEUN782002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Mar 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 26, 2024

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Employee Rating

I needed to recharge my car AC with Freon. So I called, explained what I needed and stated that I will wait for my car. At that time nobody explained to me that it would take a whole day. So, More

by RAFAELCHARPENTIER
Service Communication
Recommend Dealer
No
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Mar 27, 2024

Shottenkirk Honda of Huntsville responded

Rafael, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 25, 2024

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Employee Rating

Their service department is one of the best I’ve ever been to. Always curious, organized, clean, and quick. More

by TIP0
Recommend Dealer
Yes
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Mar 25, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Justin and our team appreciate your business and hope to see you again soon!

March 23, 2024

Dealership Rating
Employee Rating

Beautiful shop, quick and attentive service. Got me in and out within an hour and answered my questions. More

by TRIOLOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 22, 2024

Dealership Rating
Employee Rating

Parts and service department are always great to work with. I have two Hondas and take them both there for service. More

by MICHAEL.P.GORDON1
Recommend Dealer
Yes
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Mar 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much, Michael, for your kind words for our service team and for taking the time to leave us this wonderful feedback!

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