Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 19

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
266 Reviews
5.0

266 Reviews

Write a Review

266 Reviews of Justin Gibbs

March 26, 2024

Dealership Rating
Employee Rating

I needed to recharge my car AC with Freon. So I called, explained what I needed and stated that I will wait for my car. At that time nobody explained to me that it would take a whole day. So, More

by RAFAELCHARPENTIER
Service Communication
Recommend Dealer
No
Mar 27, 2024

Shottenkirk Honda of Huntsville responded

Rafael, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 25, 2024

Dealership Rating
Employee Rating

Their service department is one of the best I’ve ever been to. Always curious, organized, clean, and quick. More

by TIP0
Recommend Dealer
Yes
Mar 25, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Justin and our team appreciate your business and hope to see you again soon!

March 23, 2024

Dealership Rating
Employee Rating

Beautiful shop, quick and attentive service. Got me in and out within an hour and answered my questions. More

by TRIOLOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 22, 2024

Dealership Rating
Employee Rating

Parts and service department are always great to work with. I have two Hondas and take them both there for service. More

by MICHAEL.P.GORDON1
Recommend Dealer
Yes
Mar 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much, Michael, for your kind words for our service team and for taking the time to leave us this wonderful feedback!

March 20, 2024

Dealership Rating
Employee Rating

Service explanation of additional services that needed to be performed was thorough and I approved of the additional maintenance. I was impressed with the detail offered by the service team. More

by ALTONDAVIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Shottenkirk Honda of Huntsville responded

ALTON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 13, 2024

Dealership Rating
Employee Rating

Great service department! They were very polite and picked me up from work to pick up my car. More

by RIASMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your service experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

March 13, 2024

Dealership Rating
Employee Rating

New tires. Very glad to get them . Always get good service. I was advised on last service call that I was in need of tires. Glad it was pointed out and glad f More

by LWHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

Dealership Rating
Employee Rating

Easy on line scheduling. Mr. Gibbs answered some general questions I had. He went above and beyond to answer my questions. The waiting area was very clean and snacks were pro More

by ANITANYE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Shottenkirk Honda of Huntsville responded

Anita, Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

March 11, 2024

Dealership Rating
Employee Rating

Shottenkirk Honda is a great place to have your vehicle serviced. Super nice facility that is kept in excellent condition. Prices for services are fair and reasonable. Justin Gibbs is a great service More

by COLJWHOLMES700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Justin and the team provided you with excellent customer service!

March 08, 2024

Dealership Rating
Employee Rating

Wonderful experience from the very first point of contact until the last. The facility was VERY nice nice and clean and the staff was incredibly friendly and made the entire experience as quick and easy as p More

by MICHELLE.TURNER0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackson Pohl, Ben Boles , Bernett Webster

Mar 08, 2024

Shottenkirk Honda of Huntsville responded

Thank you, Michelle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

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