Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 19

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Justin Gibbs

March 20, 2024

Dealership Rating
Employee Rating

Service explanation of additional services that needed to be performed was thorough and I approved of the additional maintenance. I was impressed with the detail offered by the service team. More

by ALTONDAVIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Shottenkirk Honda of Huntsville responded

ALTON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 13, 2024

Dealership Rating
Employee Rating

Great service department! They were very polite and picked me up from work to pick up my car. More

by RIASMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your service experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

March 13, 2024

Dealership Rating
Employee Rating

New tires. Very glad to get them . Always get good service. I was advised on last service call that I was in need of tires. Glad it was pointed out and glad f More

by LWHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

Dealership Rating
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Easy on line scheduling. Mr. Gibbs answered some general questions I had. He went above and beyond to answer my questions. The waiting area was very clean and snacks were pro More

by ANITANYE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Shottenkirk Honda of Huntsville responded

Anita, Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

March 11, 2024

Dealership Rating
Employee Rating

Shottenkirk Honda is a great place to have your vehicle serviced. Super nice facility that is kept in excellent condition. Prices for services are fair and reasonable. Justin Gibbs is a great service More

by COLJWHOLMES700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Justin and the team provided you with excellent customer service!

March 08, 2024

Dealership Rating
Employee Rating

Wonderful experience from the very first point of contact until the last. The facility was VERY nice nice and clean and the staff was incredibly friendly and made the entire experience as quick and easy as p More

by MICHELLE.TURNER0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackson Pohl, Ben Boles , Bernett Webster

Mar 08, 2024

Shottenkirk Honda of Huntsville responded

Thank you, Michelle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

March 07, 2024

Dealership Rating
Employee Rating

Always professional and friendly! My service was fast and efficient. They never persuade me to do any unnecessary services. More

by TZS0045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2024

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Employee Rating

In and out in a very timely manner. Justin was courteous and professional. As always the shop floor was emaculate. . More

by CGARRETT5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

March 05, 2024

Dealership Rating
Employee Rating

Suggest everyone come to Tim He will help you with the good one for your car More

by PHAMANH523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Reischauer

Mar 05, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tim! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 02, 2024

Dealership Rating
Employee Rating

The cashier was a little rude. However this is the first time I had her. I felt like I was talked down to a little when she explained the new 3% addition to credit card payment. T More

by DTCHAMPION32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

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