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Justin Gibbs
Justin Gibbs | Page 26
Service Advisor
Shottenkirk Honda of Huntsville
6591 Hwy 72 W
Huntsville, AL 35806
256 Reviews
256 Reviews
Write a Review256 Reviews of Justin Gibbs
September 10, 2023
This location is clean, efficient, the staff are all friendly and helpful. I like the online scheduling. My car has always been taken right away and is always done before or by the time I've been told. friendly and helpful. I like the online scheduling. My car has always been taken right away and is always done before or by the time I've been told. More
by THBIGELO
Verified Customer
September 10, 2023
Excellent service, when I get a reply to my calls. I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A1 service was I able to coordinate my wheel hub's replacement. In the end, I got what I needed, but I didn't think I needed to have to keep calling persistently to earn a response. More
by BABBLAMA
September 05, 2023
The oil change and tire rotation went well. They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold th They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold the next day. With the HRV the front wheels need one more psi in the front, so I bumped it up to 35 psi. Which is fine as I usually keep it at 35 in the front and 34 in the back. Also I torque all my wheels to 100 ft/lbs to make sure they are even. More
by Tyler Hislop
Other Employees Tagged: Scott Rockett
August 30, 2023
Service on my Honda Pilot was handled efficiently and completed in a timely manner. Michael was very pleasent and professional and explained everything to my satisfaction. completed in a timely manner. Michael was very pleasent and professional and explained everything to my satisfaction. More
by BANKLOUIE
Other Employees Tagged: Michael Weesner, JR Reynolds, Sami Boustani
August 30, 2023
Can do better with customer interaction and service. I felt the associate can be a bit more compassionate when customer asks for details that they are not sure about I felt the associate can be a bit more compassionate when customer asks for details that they are not sure about More
by GOWTHAMMANCHALA05
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