Justin Gibbs | Page 26

They fixed the recall on my Odyssey SUPER fast! That is very appreciated when having to bring a kid with you to the service! That is very appreciated when having to bring a kid with you to the service! More

by AlyWatson Verified Customer Verified Customer

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Every single person I spoke with met and exceeded my expectations. Eric greeted me and checked me in even though I had no appointment. Eric has worked with me before and always been thorough and attenti expectations. Eric greeted me and checked me in even though I had no appointment. Eric has worked with me before and always been thorough and attentive but in this case he passed me to Sami. Sami is transparent and professional and was able to identify my concerns quickly. Keith was my shuttle driver and went out of his way to make sure I had a shuttle arrangement after my work hours. Keith clearly communicated with Connie on my checkout procedures. Every single person I worked with was attentive, kind, and professional. I have nothing but good things to say about this experience, they all deserve perfect scores. More

by DRAGO.M Verified Customer Verified Customer

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I've been a loyal Honda customer for the past five years. During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Jus During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Justin customer service stands out. Justin's transparency regarding service costs and his consistent communication throughout the process made my recent experience truly outstanding. In fact, I'm so impressed with his service that I'll make an effort to schedule my future maintenance appointments when he's available. Justin has undoubtedly raised the bar for customer service at Honda. Thank you so much Justin! More

by Laura DeSouza Verified Customer Verified Customer

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Service was quick and good. Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance More

by TSLIM Verified Customer Verified Customer

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Service department at this location is a flagship facility - other dealerships should strive to emulate! facility - other dealerships should strive to emulate! More

by KENERICKSON0036 Verified Customer Verified Customer

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I was a loyal Jerry Damson customer because of the great service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot to my family. More

by JKMCALISTER Verified Customer Verified Customer

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This location is clean, efficient, the staff are all friendly and helpful. I like the online scheduling. My car has always been taken right away and is always done before or by the time I've been told. friendly and helpful. I like the online scheduling. My car has always been taken right away and is always done before or by the time I've been told. More

by THBIGELO Verified Customer Verified Customer

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Excellent service, when I get a reply to my calls. I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A1 service was I able to coordinate my wheel hub's replacement. In the end, I got what I needed, but I didn't think I needed to have to keep calling persistently to earn a response. More

by BABBLAMA Verified Customer Verified Customer

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The oil change and tire rotation went well. They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold th They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold the next day. With the HRV the front wheels need one more psi in the front, so I bumped it up to 35 psi. Which is fine as I usually keep it at 35 in the front and 34 in the back. Also I torque all my wheels to 100 ft/lbs to make sure they are even. More

by Tyler Hislop Verified Customer Verified Customer

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My service was great and the service personnel who worked with was great as well with was great as well More

by BETTIE68 Verified Customer Verified Customer

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