I received excellent customer service!
They are always so helpful: i highly recommend this service department..
They are always so helpful: i highly recommend this service department..
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by GMHARDY1
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2023 -
Shottenkirk Honda of Huntsville responded
GMHARDY1, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!
Efficient service and great customer service.
On point with affordable mechanic and car service rates
On point with affordable mechanic and car service rates
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by YZAACK
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Nice and helpful guys.
I just don’t like cleaning the black stains on visor
I just don’t like cleaning the black stains on visor
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by BENFIELDGP01
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
They have taken care of me/my vehicles for years.
Always top notch. Great service and they get the job done when they say they will. Fair pricing too.
Always top notch. Great service and they get the job done when they say they will. Fair pricing too.
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by GONAVY3113
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They fixed the recall on my Odyssey SUPER fast!
That is very appreciated when having to bring a kid with you to the service!
That is very appreciated when having to bring a kid with you to the service!
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by AlyWatson
Verified Customer
Verified Customer
Sep 24, 2023 -
Shottenkirk Honda of Huntsville responded
Aly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Every single person I spoke with met and exceeded my
expectations. Eric greeted me and checked me in even though I had no appointment. Eric has worked with me before and always been thorough and attenti
expectations. Eric greeted me and checked me in even though I had no appointment. Eric has worked with me before and always been thorough and attentive but in this case he passed me to Sami. Sami is transparent and professional and was able to identify my concerns quickly. Keith was my shuttle driver and went out of his way to make sure I had a shuttle arrangement after my work hours. Keith clearly communicated with Connie on my checkout procedures. Every single person I worked with was attentive, kind, and professional. I have nothing but good things to say about this experience, they all deserve perfect scores.
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by DRAGO.M
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sami Boustani
, Erik Barbera, Keith and Connie
Sep 20, 2023 -
Shottenkirk Honda of Huntsville responded
DRAGO.M, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!
I've been a loyal Honda customer for the past five years.
During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Jus
During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Justin customer service stands out. Justin's transparency regarding service costs and his consistent communication throughout the process made my recent experience truly outstanding. In fact, I'm so impressed with his service that I'll make an effort to schedule my future maintenance appointments when he's available. Justin has undoubtedly raised the bar for customer service at Honda. Thank you so much Justin!
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by Laura DeSouza
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2023 -
Shottenkirk Honda of Huntsville responded
Laura, it's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!
Service was quick and good.
Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance
Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance
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by TSLIM
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2023 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Service department at this location is a flagship
facility - other dealerships should strive to emulate!
facility - other dealerships should strive to emulate!
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by KENERICKSON0036
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2023 -
Shottenkirk Honda of Huntsville responded
Ken, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!
I was a loyal Jerry Damson customer because of the great
service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot
service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot to my family.
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by JKMCALISTER
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
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