Justin L. Bolen
Justin L. Bolen at Klaben Chrysler Jeep Dodge Ram

Justin L. Bolen

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
783 Reviews

I’ve been part of the Klaben Auto Stores since 1999. I love to make buying a vehicle enjoyable and I'll make you feel like part of the family. In my spare time I enjoy golfing, fishing, and the great outdoors. I’m originally from Tennessee, but Love N.E. Ohio!!! 330-673-3139 x526

Dealership Experience

26 yrs, 10 mos

Industry Experience

26 yrs, 10 mos

Specialties & Trainings

Expert Ram, Jeep, Dodge, Chrysler and Mopar..

5.0

783 Reviews

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783 Reviews of Justin L. Bolen

December 08, 2025

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Klaben Chrysler Jeep Dodge Ram team was awesome. Thank you for the perfect delivery of my new 2025 Bighorn. More

by aknapp2
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens, Brian Franklin

December 08, 2025

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I purchased a 2024 Jeep Wrangler Willy about a year ago and I am having major issues with this vehicle. There are two major recalls that cannot be fixed at this time because the parts are not available. On More

by KT
Recommend Dealer
No
Dec 08, 2025

Klaben Chrysler Jeep Dodge Ram responded

Kashena, Thank you for taking the time to bring your concerns to our attention. While it is disheartening to read, we are grateful for the communication and opportunity to reinforce our commitment and action plan to you and all our customers impacted by safety recalls. We fully recognize how difficult and discouraging it is to lose confidence in your vehicle’s reliability and safety. A similar experience with your previous vehicle understandably compounds your frustration. We would feel despondent too. We drive the same vehicles our customers drive and share in your frustration. Recalls affecting your vehicle were issued directly by the manufacturer (Stellantis). These recalls impact thousands of vehicles and customers nationwide. Stellantis has not yet released an official approved repair remedy and/or the necessary parts for these recalls. We closely monitor factory communications regarding recall issuance and repair processes to ensure we are servicing our customers as efficiently as possible. Please know that your safety is our highest priority. To protect the best interests of our customers, we follow all manufacturer issued safety protocols and engineering guidelines exactly as they are provided. For safety recalls, we are required to wait for Stellantis to release the official repair procedures and authorized parts before performing any work. This ensures that every repair is completed to the manufacturer’s tested standards and protects both you and your vehicle from unintended risks. While this can unfortunately result in delays when a remedy is not yet available, adhering to these guidelines is essential to ensuring your safety and maintaining the integrity of the repairs once they are released. Thank you again for bringing this to our attention. Your concerns are absolutely valid and we are committed to assisting you through this until a resolution is available. We wanted to respond in writing to your review but are appreciative of your ongoing engagement with us offline with our service manager, Jeff Ashley. The team remains at your service. Timothy Beane tbeane@klaben.com (330)673-3139 ext 506

November 30, 2025

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Klaben & Greg are the best. They got my mom a new Chrysler Pacifica. Thank you so much More

by I like turtles
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Recommend Dealer
Yes

November 20, 2025

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Once again, Chris went above and beyond to make leasing our newest car enjoyable and completely pain free! Chris is a terrific salesman and a really wonderful person! More

by jenyada1970
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Recommend Dealer
Yes

November 19, 2025

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Greg was very helpful and explained everything very well. He did everything he could to get me the best deal possible. I shopped other dealerships and they seemed more aggressive and wasn't trying to get me More

by daveduncan2013
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Recommend Dealer
Yes

November 19, 2025

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Want to feel at home? Come to Klaben! You all are fabulous, answered questions, pointed out new features, knew everything about the model we were looking at, and found the More

by NEECEY37
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

November 19, 2025

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Great experience . Ken was the best Helped me get my car delivered to my home. He's the best. More

by john
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Recommend Dealer
Yes

October 30, 2025

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New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re More

by guygategalinspectionservice
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Workmanship
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Recommend Dealer
Yes

October 09, 2025

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Friendly and knowledgeable. Answered all my questions about my new vehicle. I feel I received a fair price on my trade in More

by Cindy.frank
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Recommend Dealer
Yes

October 08, 2025

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Great customer service. Very helpful by answering all questions. Transactions were quick and smooth. Highly recommended More

by stownurse
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

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