Justin Lingao
Justin Lingao at Norm Reeves Hyundai Superstore
Refer Me

Justin Lingao | Page 3

Service Director

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

Contact Me
4.6
51 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

19 yrs, 9 mos

4.6

51 Reviews

Write a Review

51 Reviews of Justin Lingao

March 29, 2024

Dealership Rating
Employee Rating

Very good service, the people that work there are very knowledgeable at what the do More

by stephenreed63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Norm Reeves Hyundai Superstore responded

Thank you for the kind words, Stephen! We're happy to hear that your time with us was worthy of five stars!

March 22, 2024

Dealership Rating
Employee Rating

After calling (which was recommended), to give time I would be picking up my car, I had to wait more then 20 minutes. The time before when I had my car serviced I had to wait 45 minutes. Not happy about More

by Mommykins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

Mar 26, 2024

Norm Reeves Hyundai Superstore responded

We apologize for the inconvenience you experienced during your recent visits. We value your time and will work diligently to ensure prompt service in the future.

February 26, 2024

Dealership Rating
Employee Rating

This was my first maintenance on my new car involved oil change and tire rotation. I was losing air pressure in one tire asked them to check the tire for leaks etc., they told me nothing wrong with the tire More

by janis.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience you experienced. We'll use your feedback to improve our service and ensure thorough inspections in the future. If you have additional feedback please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

February 20, 2024

Dealership Rating
Employee Rating

Timely manner staying in touch and understanding with explanation appreciate your great service staying on top of the conversation and being respectful of the situation More

by Yasminjaved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

Feb 21, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We strive to provide excellent service and clear communication at all times. We're delighted to hear that your experience with us met your expectations. We appreciate your support!

February 11, 2024

Dealership Rating
Employee Rating

It’s a good dealership to not just get serviced in but to also buy cars in. Reason being on why I say this is because my vehicle was also bought here. Every staff has been extremely friendly and helpful. More

by Zahir Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga , Candice Del Rorasio Roxas 5 stars

Feb 13, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that your experience at our dealership has been positive both in terms of service and purchasing a vehicle. We appreciate your support and look forward to serving you again in the future.

January 30, 2024

Dealership Rating
Employee Rating

Wait time to schedule appointments is awful. Two and three weeks out for major servicing is outrageous. I was told told just have car towed. I am trying to prevent that from occurring. More

by dsherman4034.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hemanshu. Bagga

Jan 31, 2024

Norm Reeves Hyundai Superstore responded

We sincerely apologize for the inconvenience you've experienced with our appointment scheduling. We understand the importance of timely service and will work to improve this. To discuss this further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

January 20, 2024

Dealership Rating
Employee Rating

Didn’t fix the issues I came in to solve. And I had to pay 160 dollars when they did nothing to the car and when I bought the car I bought the full coverage warranty and everything More

by wbeaufore.169
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Hemanshu. Bagga

Jan 23, 2024

Norm Reeves Hyundai Superstore responded

We're sorry to hear about your experience. We value your feedback and would like to discuss your concerns further. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

January 17, 2024

Dealership Rating
Employee Rating

Very efficient and contact the client right away to informed what they have found during the inspection. More

by emboydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're committed to delivering efficient service and keeping our clients informed. We appreciate your feedback and look forward to serving you again.

January 17, 2024

Dealership Rating
Employee Rating

I am happy with my service Gary my service advisor was very helpful and made it an easy process to service my car More

by luis Trujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reyes Lopez, Hemanshu. Bagga

Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Gary provided you with excellent service and made your car servicing experience easy. We appreciate your feedback and look forward to serving you again in the future. Safe travels!

January 17, 2024

Dealership Rating
Employee Rating

The staff was very helpful with information what was going to be done and the waiting time was good. More

by connie_neva2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Norm Reeves Hyundai Superstore responded

We appreciate your feedback and are pleased to hear that our staff provided helpful information and maintained a reasonable waiting time. We constantly strive to enhance our services, and your input is valuable to us. If there are specific areas where we can further improve, please feel free to share.

3
...

Dealership Inventory (672 Vehicles)

used 2023 Hyundai IONIQ 6 car, priced at $32,995
2023 Hyundai IONIQ 6
used
Red exterior
Automatic
Rear-wheel Drive
used 2024 Genesis G80 car, priced at $55,900
2024 Genesis G80
used
Vik Black exterior
Automatic
All-wheel Drive
new 2024 Hyundai Kona car
2024 Hyundai Kona
new
Red Metallic exterior
CVT
Front-wheel Drive
used 2021 Mercedes-Benz GLC 300 car, priced at $29,497
2021 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
used 2024 Hyundai Elantra car, priced at $22,900
2024 Hyundai Elantra
used
Red exterior
CVT
Front-wheel Drive
used 2021 Hyundai Santa Fe car, priced at $19,999
2021 Hyundai Santa Fe
used
Twilight Black exterior
Automatic
Front-wheel Drive