Justin Madison | Page 8

Always top-notch service. Friendly folks and clean surroundings. Good coffee and cookies. Comfy seating. Helped me with a coupon. Friendly folks and clean surroundings. Good coffee and cookies. Comfy seating. Helped me with a coupon. More

by NERAKKLEB Verified Customer Verified Customer

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Not recommended this places because they now provide any information about any future service by miles information about any future service by miles More

by pwjrqf9xnj Verified Customer Verified Customer

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Very knowledgeable and fast work. Cost was right and punctual service. Highly recommend Was helpful with after hours pick up Cost was right and punctual service. Highly recommend Was helpful with after hours pick up More

by Extremeautoplaza Verified Customer Verified Customer

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This was one of the smoothest car purchases I’ve ever made. They were awesome! made. They were awesome! More

by CHER26211 Verified Customer Verified Customer

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Good explanation of pre-purchase inspection results He was able to answer all my questions Thank you was able to answer all my questions Thank you More

by TOLOTUSLIZ Verified Customer Verified Customer

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The experience was very good. They explained everything to me very well. The appt was started on time and the work was completed much quicker than expected. They explained everything to me very well. The appt was started on time and the work was completed much quicker than expected. More

by Linda Verified Customer Verified Customer

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If I could give Justin a worse score I would. I had at least two bad interactions where Justin had dismissed my concerns. But one time I confronted him after he dismissed my concerns again. Two w I had at least two bad interactions where Justin had dismissed my concerns. But one time I confronted him after he dismissed my concerns again. Two weeks later coming back in for the concerns I had expressed he again proved that his customer service skills had not improved and AGAIN dismissed my concerns. If I decide to use Toyota of Des Moines in the future, I will purposely ask to not have Justin. Even after my 10/10 bad experience with Justin, Brock came in and really turned the experience around. He listened to my concerns and explained them to me. He went above and beyond what he needed to do. So thank you Brock. More

by Abbi Verified Customer Verified Customer

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no complaints, seems to do good work, fair price, convenient. hopefully will continue to have same experience going forward. convenient. hopefully will continue to have same experience going forward. More

by ROBERTLCLARKJR Verified Customer Verified Customer

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Could not resolve my cars service problem without a lot of extensive and expensive work. More than the usual service bill of extensive and expensive work. More than the usual service bill More

by black3green88 Verified Customer Verified Customer

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Great It was great customer service Thanks for the professional service. I do highly appreciate. professional service. I do highly appreciate. More

by SWONBENYAKEH Verified Customer Verified Customer

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