Justin Menzies | Page 10

Seamless process to purchase new car and sell trade in. Justin & Jacob we’re responsive and transparent. Very good experience overall. Justin & Jacob we’re responsive and transparent. Very good experience overall. More

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Outstanding work from Justin and Maybel they went above and beyond for the me and my family. and beyond for the me and my family. More

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Peter Larson is a terrific salesman. Professional, responsive, helpful and thorough. We had a great experience. Professional, responsive, helpful and thorough. We had a great experience. More

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Welcoming nicely appointed dealership. Whole process of purchasing a car was relatively pain-free and short. Whole process of purchasing a car was relatively pain-free and short. More

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It is a friendly, Covid conscious dealership who puts its customers first. Whether it is for service or buying a new car, they make it happen and you leave satisfied. customers first. Whether it is for service or buying a new car, they make it happen and you leave satisfied. More

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Great experience with Peter and the team at Silver Spring Volvo. Test drive experience was great. As was the order and delivery process. Volvo. Test drive experience was great. As was the order and delivery process. More

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From start to finish, my experience with Volvo Cars Silver Spring was exceptional. I started by calling to see if they had a XC60 in a specific color. They didn't but the sales manager, Justin, mention Silver Spring was exceptional. I started by calling to see if they had a XC60 in a specific color. They didn't but the sales manager, Justin, mentioned they would have one VERY soon and encouraged me to come in to test drive to ensure I actually liked the vehicle. I was able to test drive an Inscription trim with Kirk and I was blown away. The car was awesome and Kirk thoroughly explained all of the features included---without having to "over sell" nor be pushy. I felt extremely welcome in the showroom. All of the staff members were friendly and professional. After the test drive, Kirk/Justin ran the numbers to see what type of deal was best for me. The initial quote was higher than I expected, so I told them I would go home to think/sleep on it. Over the next couple of days, they worked with me to get to a payment that was comfortable---but for a color that I really didn't want (but I was content with). When I was en route back to the dealership a few days later, Justin called to tell me they just received the EXACT color/trim I wanted and within my budget. I drove home within a few hours and am very pleased with my decision to buy from Volvo Cars Silver Spring. Unpretentious. Welcoming. Personable. Dedicated. Professional. Exceptional. All the words that come to mind when I think about my experience. Thanks Kirk for the amazing attention to detail! My only complaint is that there's no complimentary water bottles in the showroom. I ended up buying a bottle of water from the vending machine. :( More

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We had a pleasant experience as a volvo newbie. Love our new car! Thank you! The salesperson was knowledgeable, patient and had just the right amount of follow through when I had schedule challeng Love our new car! Thank you! The salesperson was knowledgeable, patient and had just the right amount of follow through when I had schedule challenges. More

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This is my 6th lease from Volvo Cars Silver Spring. I keep coming back to this dealership because of the excellent service provided by the sales, finance and service staff. I have had the same sales I keep coming back to this dealership because of the excellent service provided by the sales, finance and service staff. I have had the same sales consultant (Iris Harley) assist in all my leases and she has been outstanding in providing me the best experience possible. She is dedicated, helpful, professional and a delight to work with and I would wholeheartedly recommend her to anyone in the market for a Volvo. The GM (Noah Greany), the Sales manager and the entire team are great to work with and provide a great buying experience. I highly recommend this team of professionals and this dealership. More

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This was a low stress, no surprises buying experience. The sales staff (Kirk D) was very knowledgeable, acted as a guide to highlight the features and answer all of our questions, and ultimately trusted t The sales staff (Kirk D) was very knowledgeable, acted as a guide to highlight the features and answer all of our questions, and ultimately trusted the car to sell itself instead of forcing anything. By far the best car buying experience I've had to date! More

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