Justin Parra
Justin Parra at Hawk Ford of St. Charles

Justin Parra | Page 6

Technician

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Justin Parra

October 06, 2024

Dealership Rating
Employee Rating

Great dealership experience. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. More

by ELEAFBLAD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Amalia Huerta, Leslie Colin, Janette Calderon, Isaias Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

September 25, 2024

Dealership Rating
Employee Rating

Hawk Ford St. Charles worked hard to resolve my service needs without any inconvenience to me. The service and sales departments are top notch. Very pleasant expe More

by RWARZ4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon, Isaias Parra , Anthony Dillon, Steve Staub, Nicholas Sladek

September 18, 2024

Dealership Rating
Employee Rating

Great service experience for routine maintenance. Called and got an appointment for the same day. Service was finished in about one hour and fifteen minutes which was exactly on time. Everything w More

by TSORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon, Isaias Parra , Anthony Dillon

September 07, 2024

Dealership Rating
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Was able to get me in earlier than my appointment time! Very friendly, and provided great service. More

by BERTLANCASTER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon, Isaias Parra , Anthony Dillon

September 05, 2024

Dealership Rating
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Kristy Swanson and her crew were both cordial and professional. Together with the Tech assigned to service my vehicle my recent service experience was truly top notch. More

by ERIC_SMTH
Service Price Transparency
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Recommend Dealer
Yes

August 19, 2024

Dealership Rating
Employee Rating

Part was ordered, service was scheduled and completed as stated. The work was done on time and as stated from the quote. It was a great experience. More

by scotthutchinson
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Recommend Dealer
Yes

August 04, 2024

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Hawk Ford did a great job communicating, setting and keeping the appointment. Remote technician was thorough and followed up. Thank you. More

by DBAN
Service Price Transparency
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Recommend Dealer
Yes

August 01, 2024

Dealership Rating
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Answers questions knowledgeable. Prompt with appt. Did not have to wait long. Checked my auto over thoroughly and came back with recommendations. More

by SEDORIS0724
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Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have More

by ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Amalia Huerta, Leslie Colin, Isaias Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

Jun 19, 2024

Hawk Ford of St. Charles responded

We value your feedback and understand the importance of efficient service. At Hawk Ford of St. Charles, we strive to balance thoroughness with speed to minimize downtime for your vehicles. Your input is invaluable, and we will work diligently to improve our turnaround times while maintaining the quality service you expect from us.

June 03, 2024

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Employee Rating

It's always easy to get my car serviced at Hawk. I love that they reach out to schedule any recall work. More

by DWAGNER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Colin, Isaias Parra , Marisa Case, Vanessa Ramirez

Jun 03, 2024

Hawk Ford of St. Charles responded

We're delighted to make servicing your car a breeze, and we're committed to keeping you safe on the road. Your feedback fuels our dedication to providing convenient and proactive service at Hawk Ford of St. Charles.

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