Justin Taylor | Page 11

Stayed late just to help me and one other customer! Outstanding service. Shout out to Nick, Justin and Al for helping me and not getting mad when I showed up 10 minutes before closing! (I did give them Outstanding service. Shout out to Nick, Justin and Al for helping me and not getting mad when I showed up 10 minutes before closing! (I did give them a call and say I was going to be late I was leaving another dealership just to go see them and they beat everything the other dealership was trying to offer me.) More

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Would highly recommend!! Very helpful and genuine staff. They were all extremely knowledgeable and great to work with. I greatly appreciate the willingness to work with me a Very helpful and genuine staff. They were all extremely knowledgeable and great to work with. I greatly appreciate the willingness to work with me and make sure everything was to my satisfaction. I am glad I went here over other dealerships in the area. More

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My go to dealership! I have been a customer for 20 years and have bought numerous vehicles from Ganley Village over the years and the dealership is on the move and growing I have been a customer for 20 years and have bought numerous vehicles from Ganley Village over the years and the dealership is on the move and growing due to the great staff I have dealt with from the top down.The Ganley team has always gone above and beyond to make a deal work for me and my wife.I have referred many friends and family over the years because my buying experiences have always been a pleasure and I have been treated fairly and with the utmost professionalism. More

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Best Dealership Hands Down! My wife and I have used Ganley Village for the past few years for all our vehicle purchases. They have always worked hard to give us the best deals po My wife and I have used Ganley Village for the past few years for all our vehicle purchases. They have always worked hard to give us the best deals possible, and even lose money to make sure we are satisfied with our purchases. We consider Henry Bailey a friend, he has gone above and beyond over the past few years for us and its appreciated. Henry is always available day and night to answer our calls! Justin Taylor has been great as far as working our financing and has made himself available even after hours to assist us with questions! He even let us borrow a vehicle when we needed to move an item that was too large for our vehicles at the time. The entire staff at Ganley knows us on a first name basis, and is always goes out of their way to say hello (even if it's just in passing). We feel valued there and will continue to purchase and send people their way! Our last purchase was a 2016 Ram Big Horn, we told them our terms and not only did they meet them on several occasions, they even bested what we had asked for! The day we decided to purchase, Henry and Justin made sure all the paperwork was complete and the vehicle was ready for a simple "sign and drive" we literally only spent 15 minutes in the dealership! Waiting at a sales desk and finance table is grueling and not desired by anyone. These guys literally did everything over the phone and email it was the fastest car purchase we have made! I would like to also thank Ken Kukwa and Rich Baron for the time spent working on making our new purchase decision. GO TO GANLEY VILLAGE! More

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Another satisfied truck buying experience We just finished purchasing our 4th Dodge Ram from Justin's team last night. Don and Ken are always great to work with and are very professional. They We just finished purchasing our 4th Dodge Ram from Justin's team last night. Don and Ken are always great to work with and are very professional. They make my wife Claire and I very comfortable by answering all of questions and we know we are getting the best deal out there. We will be purchasing our next set of trucks and cars from them for a long time. Thanks Rick and Claire Axten More

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Awesome Dealership! Ganley, is an awesome dealership to work with. Mike Brown, was a very good salesman. He was very patience and was willing to take the time with me. Ke Ganley, is an awesome dealership to work with. Mike Brown, was a very good salesman. He was very patience and was willing to take the time with me. Ken Kukwa and Justin Taylor are guys you would want as friends. These guys make it happen! I just leased my second vehicle from them. If you are shopping for a Dodge, Chrysler or Jeep go right to Ganley Village. You can't go wrong! More

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Great crew They ordered my Jeep and delivered it to me in Pa..They were willing to make a deal via email and text.. They guaranteed they would make it worth my r They ordered my Jeep and delivered it to me in Pa..They were willing to make a deal via email and text.. They guaranteed they would make it worth my ride.. Great experience More

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Once they get their money, you are not a priority. I traded In my vehicle for another used vehicle about 2 months ago. I've been trying to rebuild my credit, so this was the best way to do so. Every o I traded In my vehicle for another used vehicle about 2 months ago. I've been trying to rebuild my credit, so this was the best way to do so. Every one was more than helpful, until they had my money. They were supposed to hold my down payment for 30 days, instead the deposited it immediately. Luckily I caught it before it went through, but I was charged a fee. Not too bad. But, it's been about 2 months now and my trade in vehicle is still NOT PAID OFF!! Causing my credit to go down due to 2 months of no payments. I've called AT LEAST 3 times a week for the past month. Not once have I received a phone call back. I even went up and spoke to a manager in person, still, no one contracts me back. So,in the mean time, there's a still a small balance that isn't paid off, causing MORE negative reports on my credit. So much for rebuilding right?!?! This has by far been the worst car experience I've ever had. I will NOT be going through them ever again. I also advise no one else go through them either. Unless you want to be given a run around and your credit screwed up. Thanks a lot Ganley Painesville, you certainly went above and beyond........... More

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Seamless & Friendly Professionalism I'm in Michigan and found my Jeep online on AutoTrader. The entire buying process was so easy; from my initial contact on the phone with Chelsie, to t I'm in Michigan and found my Jeep online on AutoTrader. The entire buying process was so easy; from my initial contact on the phone with Chelsie, to test driving the vehicle with Jerear. If I had any reservations about my purchase, Jerear's knowledge, patience, and professionalism sealed the deal. And after finalizing the deal, Justin went so far as to draw a map to Cracker Barrel restaurant for me. I will definitely consider buying from Ganley Village again in the future. More

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Great Experience All Around! Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weila Purchased a new 2015 Jeep Cherokee Limited this past Sunday. From the initial phone call with Eric Thompson to the in-store experience with Don Weiland and Justin Taylor, I could not have had a quicker, easier or better transaction. I was impressed how they all work together as a team. They even stayed a bit late to complete my purchase. Highly recommended!! More

Helpful 5

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