Justin Wiley | Page 35

An absolutely pleasant experience from beginning to end. I was highly doubtful I would ever have a positive experience with an auto dealership. I've had pretty much horrible experiences in the past across m I was highly doubtful I would ever have a positive experience with an auto dealership. I've had pretty much horrible experiences in the past across many makes of cars. My experience with Honda of Lincoln completely impressed me. I made a number of unique requests and they never even blinked, just did their best to fulfill my requests. I like to work on my own cars so I planned to buy all the accessories I wanted and install them myself. To this end, I had a few questions I wanted to ask the service personnel and they embraced my request for information even putting a similar car on a lift so we could examine it together and gain some understanding toward the answers to my questions. Not many dealership service departments will even explain things to you let alone let you enter the service area and have lengthy detail conversations about how things work. The parts department was kind enough to print out the installation instructions for the accessories I purchased and again, not many service departments would do this. Justin in finance pushed the extended warranty a touch too much. I politely said no, that should have been the end of the conversation on that topic. But even at that, he wasn't heavy handed or overly pushy about it. More

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Excellent Service I was very satisfied with Matt Nielsen, my salesperson. He was very knowledgeable, friendly, and helpful. Jason Wiley in your finance department was a I was very satisfied with Matt Nielsen, my salesperson. He was very knowledgeable, friendly, and helpful. Jason Wiley in your finance department was also very helpful. I was also impressed with the appearance of your dealership - very nice! I would definitely recommend your dealership to anyone. More

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New car purchase I was looking for a new car which I hadn't done for quite a long time. Wasn't exactly sure what I wanted, but some type of SUV was at the top of my l I was looking for a new car which I hadn't done for quite a long time. Wasn't exactly sure what I wanted, but some type of SUV was at the top of my list. I met Robert and he was very helpful in pointing out various options of each vehicle, helping me to determine which vehicle would be the best match for me. After test driving a couple of vehicles, I needed to give them some thought. Robert was very cordial and never pressured me into making my decision as it did take me a couple of days to make a decision. Once I made my decision, he did everything needed to get me into the car and on the road. More

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Sometimes life happens & results are amazing & very pleasant It's a surprise when one visits a dealer and everyone has a good time - both the sale representative Kevin McCarville and the prospective buyer (me). It's a surprise when one visits a dealer and everyone has a good time - both the sale representative Kevin McCarville and the prospective buyer (me). No pressure, people know what they are talking about and share their knowledge and expertise Then it's up to the buyer (me) to tell them what I want and they were eager to recommend and supply information. Finances were a breeze since Justin Wiley agreed with all my suggestions and we were both pleased. One request failed: I wanted to back the car off the top of the delivery truck... I got there too late to be able to cross that experience off my bucket list. More

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They Always Exceed My Expectations I keep coming back to Honda of Lincoln (formerly Williamson's Honda) for their sales and service because they have never disappointed me with the qual I keep coming back to Honda of Lincoln (formerly Williamson's Honda) for their sales and service because they have never disappointed me with the quality of their people or their work. Most of the time my expectations are exceeded. I recently traded my 2010 Honda CR-V by way of a dealer pass-through to my sister. When my new 2015 CR-V Touring hadn't arrived by my sister's planned Mothers Day visit from CO, the salesman, Larry Ellerbeck, contacted me and offered me a dealer loaner to use until my vehicle was available. He remembered the details of our transaction, and volunteered to help us out without my asking! When my new CR-V was ready and I was able to pick it up, Larry had it equipped exactly as I wanted. The vehicle was sparkling new inside and out, and has proven to be a distinct improvement in every way over my older model. It has much better sound insulation with much less road noise, better ergonomics, and of course far better features. There has been a steep learning curve regarding the car's systems, but when I took possession Larry spent considerable time acquainting me with the new features and controls while making sure I was comfortable with everything before I left. The Honda Owners' Web site, owners.honda.com has been an invaluable resource. I was able to download the Owner's Manual and other information about a number of my vehicle's special features in order to prepare for ownership and to use as learning aids along the way. I have them, PDF's all, on an Android tablet that I can take with me into the vehicle when I have specific questions. More

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Easy to work with We had a good experience with Honda of Lincoln. We have used them for years for my Honda Accord servicing needs and then when we got a new car, they We had a good experience with Honda of Lincoln. We have used them for years for my Honda Accord servicing needs and then when we got a new car, they treated us well. Matt and his team answered my question and looked things up for availability to offer me the options I was looking for in a new vehicle. More

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Just What we Were Looking For My husband and I were looking for a new car and Scott Sweeney saw our search on the Internet and gave us a call. I told him we were possibly looking My husband and I were looking for a new car and Scott Sweeney saw our search on the Internet and gave us a call. I told him we were possibly looking for a Honda CRV but we did not like to be inundated with calls. He suggested emailing and that worked well. We test drove the CRV and liked it and told Scott we also wanted to test drive a Buick. There was no pressure, they worked with us on the price and when we went to pick it up Scott explained everything. Justin was also very professional and answered all of our questions. Everyone we talked with was helpful and did not try to talk us into anything. It was the best car buying experience we have ever experienced! More

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Wouldn't buy a new or used car anywhere else in Lincoln! Excellent experience from start to finish. No pressure and very relaxed atmosphere. This was our fourth vehicle from Honda of Lincoln. My son servi Excellent experience from start to finish. No pressure and very relaxed atmosphere. This was our fourth vehicle from Honda of Lincoln. My son serving in the Air Force even came in from Kentucky to get his first vehicle since returning to the mainland. We have always been treated extremely well but the way he was treated sealed the deal for the foreseeable future. Couldn't be happier or give a more glowing evaluation. I highly recommend Honda of Lincoln. More

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New Car Purchase No hassle negotiations followed by efficient handling of paperwork and excellent explanation of vehicle features. Working with Scott Sweney and Jason No hassle negotiations followed by efficient handling of paperwork and excellent explanation of vehicle features. Working with Scott Sweney and Jason Wiley was a pleasant experience. More

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Best Day Off! My wife and I puchased a new 2015 Honda CRV EX-L with all the options from Honda of Lincoln. This is our 2nd Honda and have used the service departmen My wife and I puchased a new 2015 Honda CRV EX-L with all the options from Honda of Lincoln. This is our 2nd Honda and have used the service department at Honda of Lincoln for both of our vehicles, but not the New Car Dealership. It was the most non-pressured car purchase that we have experienced since owning 6+ new cars. Everything you could want, great selection, friendly staff, all the way from the salesman (Scott S. was the greatest salesman we've encountered) to the finance department (Justin W.). Met all our questions, options, and timelines and most important of all price! No hagglingback and forth:-) Thanks for the great experience. More

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