Jusvani Gonzalez
Jusvani Gonzalez at BMW of Wesley Chapel
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Jusvani Gonzalez

Motor Advisor

BMW of Wesley Chapel

26617 State Rd 56
Wesley Chapel, FL 33544

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3.5
29 Reviews
3.5

29 Reviews

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29 Reviews of Jusvani Gonzalez

May 01, 2025

Dealership Rating
Employee Rating

Harley was amazing and Casey was fantastic! These individuals are why I #1 bought my BMW and why I come back for service More

by Adam33549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Newton , Harley

October 11, 2024

Dealership Rating
Employee Rating

Service-dept excellent. Returned leased car. Jusvani never answered my calls to confirm receipt of mailed in key. Appeared bothered when there in person. Bad service! Not More

by iborrello3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

September 15, 2024

Dealership Rating
Employee Rating

Professional, pleasant atmosphere, honest, customer oriented, efficient with my time. I will definitely consider returning for business if we need another vehicle. More

by Phepner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Alba, Alex Senco

September 10, 2024

Dealership Rating
Employee Rating

Great service ,accommodative and always welcome with big smile and ready to help.At times go out of the way to help clients . I observed with my experience with sales and service staff .Keep up the spirit o More

by Vikram Patel M D
Recommend Dealer
Yes

Other Employees Tagged: Harley service department: very professional ,couture and easy to work. Thanks Harley for your help.

May 04, 2024

Dealership Rating
Employee Rating

BMW of Wesley Chapel acknowledges responsibility for the damage to my vehicle. It is suggested that Brian, the sales/ops manager, focuses on sales/ops responsibilities and refrains from actions that More

by tzaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 01, 2021

Dealership Rating
Employee Rating

Really sorry we purchased our 2022 M8 Competition from this dealer. A combination of incompetence and couldn't care less attitude has made our experience to date rather unpleasant. They screw up and act l More

by M8 Owner
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Eric Costello

Nov 29, 2021

BMW of Wesley Chapel responded

We apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021

M8 Owner responded

Suffice to say, things have not improved at all since my first post.

August 11, 2021

Dealership Rating
Employee Rating

I received a fair trade in for my vehicle and the entire purchasing process was smooth and efficient. The salesman was very low stress and calm. Awesome experience. More

by Rm221994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 07, 2021

Dealership Rating
Employee Rating

The Oil Change was fast and well done. A precision engine inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! More

by DESIGNMEDIA360
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 13, 2021

Dealership Rating
Employee Rating

Great experience buying a car from BMW Wesley Chapel. Jusvani was great! Very professional. The finance team was also very professional and we finished the buying process very fast. No surprises. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 27, 2021

Dealership Rating
Employee Rating

Great experience!! Jusvani was knowledgeable about the car and great to work with. He made sure to go over everything about the vehicle. Never felt pressured. The entire process was smooth. Recommend this More

by emralston98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
1

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