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KC Ramos
13 Reviews
13 Reviews
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13 Reviews of KC Ramos
May 01, 2025
MJ and Bailey were fantastic. I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo fa I was also so impressed with the integrity of this dealership. It’s our first Volvo for a family of 7 and, perhaps, we just became life-long Volvo family members. This was the most honest process I have ever encountered at any dealership with zero mark-ups or hassle. The finance associate is a civil engineer who decided he loved this dealership so much he stayed after college. This is a direct result of superb top-down leadership you just don’t see much of anymore. When we went to Volvo in Van Nuys they raved about the “Nielo reputation.” We’re lucky we have them here in Sacramento! More
by JAMES.EVANSJR
Verified CustomerOther Employees Tagged: Matthew Jeffery, Brian Bladow, Bailey Church, Michael Jackson , Sales Manager
April 13, 2025
Rick Fuentes is the best. My go-to guy. Top of the line. 12/10 every time! My go-to guy. Top of the line. 12/10 every time! More
by AMYOTT
Other Employees Tagged: Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, Nathan Sheldon
April 08, 2025
I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of the company and held in high regard. I felt welcomed and comfortable by all who assisted me during my visit. More
by TOOLMANCOLLETTO
Other Employees Tagged: TJ Upton, Matthew Jeffery, Bailey Church
December 28, 2024
Clean facility, nice people. Code machine is difficult to use. Service done on time as promised Code machine is difficult to use. Service done on time as promised More
by nkao
Other Employees Tagged: Mark Carpenter, Shaun Dortch, Ken Elvis, Nathan Sheldon
May 18, 2024
My service advisor Amy is extremely helpful to me. She provides much appreciated advice regarding the timing and details of future service tasks, which allows me to plan appropriately. And she is wond She provides much appreciated advice regarding the timing and details of future service tasks, which allows me to plan appropriately. And she is wonderfully pleasant to work with! KC Ramos in the Parts Department has also been very supportive with details concerning accessories, their practical value, and their availability. More
by QUINTHOPTER
Other Employees Tagged: Amy Ott
May 15, 2024
Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More
by nkao
Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, Nathan Sheldon , Amy Ott, Victoria Protsyuk
May 14, 2024
"the best service experience i have ever received with my Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " More
by WYATTGPHOTOGRAPHY
Other Employees Tagged: Rob Pane, Mark Carpenter, Justin Frey, Jorgen Eiremo, Brian Machado, Rick Fuentes, Matthew Jeffery, Ken Elvis
April 04, 2024
When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More
by MWHITAKER10
Other Employees Tagged: TJ Upton, Sean Smith, Shaun Dortch
November 17, 2023
I wouldn’t go anywhere else! I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight for coffee and a sweet treat too! More
by lorimiles04
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk
October 24, 2023
Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More
by RLSCOTT216
Other Employees Tagged: Rick Fuentes, Matthew Jeffery
Dealership Inventory (167 Vehicles)
2025 Volvo XC90 Plug-In Hybrid
used
Platinum Grey Metallic exterior
Automatic
All-wheel Drive
