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Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 15

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
272 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

4.8

272 Reviews

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272 Reviews of Kacie Greico

October 10, 2022

Dealership Rating
Employee Rating

The service was great, they were polite and curious. I was more than satisfied with the service. More

by ANNABABE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 10, 2022

Toyota of Scranton responded

ANNABABE98, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

September 26, 2022

Dealership Rating
Employee Rating

Great service! Kacie is friendly, the service was performed well and quickly, and the whole process is efficient. More

by gal5223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 27, 2022

Toyota of Scranton responded

gal5223, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are thrilled Kacie was so helpful and friendly. Thanks for letting us know! We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton

September 21, 2022

Dealership Rating
Employee Rating

They always do a great job. They keep you informed and go out of their way to make sure you have a great experience. More

by jmasters961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Bernadine Welcome

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Sep 21, 2022

Toyota of Scranton responded

jmasters961, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

September 19, 2022

Dealership Rating
Employee Rating

Great advisor and service. My car is alway handled well. I really like coming to this location. Thank you More

by LRBBRADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 19, 2022

Toyota of Scranton responded

LRBBRADLEY, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 31, 2022

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. They had my car finished promptly and notified me as soon as it was ready. I can’t say enough good things about the dealer They are tops! More

by luvtoso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Sep 01, 2022

Toyota of Scranton responded

luvtoso, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

August 29, 2022

Dealership Rating
Employee Rating

Excellent service every time at Toyota of Scranton. Very professional in their interaction with customers. More

by MVCRUCIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick

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Aug 29, 2022

Toyota of Scranton responded

MVCRUCIANI, Thank you for taking the time to let us know about your recent service visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 27, 2022

Dealership Rating
Employee Rating

I waited 5 hours to have my truck completely misdiagnosed. Very disappointed. Fixed it myself for a fraction of the cost. They will never see me again. Shame on you. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 29, 2022

Toyota of Scranton responded

Dave, My name is Mary Jo Preno. I work with our guests when they experience any issues at our dealership or with their Toyota. I read your review and I am concerned. Without any contact information I am unable to reach out to you to further discuss your situation. Please call me at 570.702.8776 so we can discuss. I appreciate it. Thanks, Mary Jo Preno

August 27, 2022

Dealership Rating
Employee Rating

Best dealer experience ever! This is a great dealership. The sales people, the management team and the finance team are all excellent. These people put the customer first. Th More

by JEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kevin Morrow, Richard LaRussa, Jammie Marcen, Bob Edwards , Ryan Cali, Kevin Cloud, Andrew Weinberger,

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Aug 29, 2022

Toyota of Scranton responded

Hi Jeff, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 26, 2022

Dealership Rating
Employee Rating

AJ Wallace is the man. He went above and beyond to help me out in service. More

by Ahmad Wasal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 26, 2022

Toyota of Scranton responded

Ahmad Wasal, Thank you for taking the time to offer feedback on your recent service visit. I am thrilled AJ and Kacie were so helpful and all went well. Take care, Mary Jo Preno Vice President of Guest Experience

August 26, 2022

Dealership Rating
Employee Rating

Toyota of Scranton was a joy to work with as always. They were prompt efficient and extremely knowledgeable. More

by CRICHARDS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Tom Kirkpatrick, Kevin Morrow, David Grieco, james Brown , Alan Aimer, Travis Langlois, Curt Manck, Justyn Richards

Report | Print
Aug 29, 2022

Toyota of Scranton responded

CRICHARDS80, Thank you for taking the time to let us know about your recent visit to our dealership. We are happy to know all went well at your visit. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

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