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Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 14

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
272 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

4.8

272 Reviews

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272 Reviews of Kacie Greico

December 26, 2022

Dealership Rating
Employee Rating

My needs were met & the female that helped me was great. Sorry I don’t remember her name. More

by DANBARTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

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Dec 27, 2022

Toyota of Scranton responded

DANBARTLE, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team, especially Kacie. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 23, 2022

Dealership Rating
Employee Rating

The service provider was very forward and honest and was very helpful when I brought my car in for service. More

by TRACKGUY439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2022

Toyota of Scranton responded

TRACKGUY439, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 23, 2022

Dealership Rating
Employee Rating

The dealership is the best in the business when buying a car or getting your car serviced. All associates are knowledgeable and extremely courteous. We been a customer for over 15 years, and we are always More

by j1960y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz , Joe Mercado Jr, George Zepherin

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Dec 23, 2022

Toyota of Scranton responded

j1960y, Welcome to the Toyota of Scranton family. Thank you for taking the time to share your feedback on your recent sales experience. We are delighted all went well and you enjoyed working with our sales team. We all appreciate your loyalty to our dealership. Thank you very much! We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 17, 2022

Dealership Rating
Employee Rating

The service was great! Took me right away and made sure I was informed on the progress. Kacie was great. Very Professional . More

by jpetet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Grieco

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Dec 19, 2022

Toyota of Scranton responded

jpetet7, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership, and you enjoyed working with our service team. Thank you for letting us know! We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 14, 2022

Dealership Rating
Employee Rating

I had my four regular tires replaced with my winter studded snow tires. Great job. More

by jerrycet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2022

Toyota of Scranton responded

jerrycet0, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

November 30, 2022

Dealership Rating
Employee Rating

Jon, my rep, was very friendly and got me in and out in a timely manner. More

by DEB362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon (don't have his last name handy) but will be requesting him in the future.

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Nov 30, 2022

Toyota of Scranton responded

Hi Deb, Thank you for taking the time to review your recent service experience. We are thrilled you had an outstanding visit and enjoyed working with Jon. Thank you for letting us know. We appreciate your business and value you as our customer. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 03, 2022

Dealership Rating
Employee Rating

Toyota of Scranton is focused on the customer. Something I greatly appreciate. Everyone has been extremely helpful! Thank you! More

by ROARING_LION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Perino

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Nov 03, 2022

Toyota of Scranton responded

ROARING_LION, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 22, 2022

Dealership Rating
Employee Rating

Always a great experience abd always very simple when I get there. I never wait long and they are always very kind and helpful. More

by joseadames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 24, 2022

Toyota of Scranton responded

joseadames, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 21, 2022

Dealership Rating
Employee Rating

The 4 runner was in and out as anticipated. Friendly atmosphere and clean shop. Thanks More

by FRED.CLEVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Tom Kirkpatrick, james Brown, Christine Shean , Edward Rewt, Bernadine Welcome

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Oct 21, 2022

Toyota of Scranton responded

Hello Fred, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

October 12, 2022

Dealership Rating
Employee Rating

would not go back lost my truck nobody even knew it was there until I called wondering why it took 2 days to rotate the tires and change the oil More

by dsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Oct 13, 2022

Toyota of Scranton responded

DSK, Please accept our apologies for our mistake. We have addressed this issue with our team so it will not happen again. We are sorry for the inconvenience this situation caused. Thank you, Mary Jo Preno Vice President of Guest Experience

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