Kaitlyn Potts
Kaitlyn Potts at Hendrick Chrysler Dodge Jeep RAM
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Kaitlyn Potts | Page 2

Service Advisor

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Kaitlyn Potts

May 31, 2023

Dealership Rating
Employee Rating

Kaitlyn was great and answered any questions I had and pointed me in the right direction! More

by Shelbysprague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Shelbysprague, thank you so much for the positive review and support for our team!

May 31, 2023

Dealership Rating
Employee Rating

Very nice environment it is in a good location and Kaitlyn In service was very helpful and kind More

by Tkwpain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Kaitlyn delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 30, 2023

Dealership Rating
Employee Rating

Kaitlyn always goes above and beyond to help me out whenever my vehicle is in service More

by Kdp11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 01, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Kdp11, we really appreciate your positive review and support for our team!

May 26, 2023

Dealership Rating
Employee Rating

They were very helpful and very efficient. I ordered the part the day before and got it in there and was in an out in less than 15 minutes. More

by Mandy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Alan Caldwell, Emily Van Meter , James Dyson

May 31, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Mandy, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM!

May 26, 2023

Dealership Rating
Employee Rating

Kaitlyn and the service department have always gone above and beyond to take of me and my '22 Grand Wagoneer. Kaitlyn does an excellent job every time I have to visit the service department. She keeps you up More

by lmorris10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Helvin

May 31, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Lmorris10, thank you for your kind review; we are happy to pass along your comments to Kaitlyn and the team here at Hendrick Chrysler Dodge Jeep RAM!

May 26, 2023

Dealership Rating
Employee Rating

Jack does an excellent job in the service department! ! He has always been right there to ensure all my vehicle needs are taken care each time I have been at the service department. Having employees like More

by lmorris10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Helvin

May 30, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Lmorris10, thank you for your kind review; we are happy to pass along your comments to Jack, Kaitlyn, and the team here at Hendrick Chrysler Dodge Jeep RAM!

May 25, 2023

Dealership Rating
Employee Rating

Great service. Repairs completed fast. Kaitlyn kept us updated and made the service process smooth. More

by aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Goecke

May 29, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Kaitlyn delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 16, 2023

Dealership Rating
Employee Rating

I appreciate your help, I will try your service next time. Your service was fast oil change More

by tecody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 05, 2023

Dealership Rating
Employee Rating

James and the staff gave my family exceptional service. We'll definitely use Hendrick CDJR for all our service needs. More

by dreday92.jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Alan Caldwell, Emily Van Meter , James Dyson

May 09, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Dreday92.jp, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing!

April 25, 2023

Dealership Rating
Employee Rating

10/10 recommend Hendrick's sales men are very knowledgeable about how to get the right car for you in your price range. Cedric Collier got me in my car the same day with no down payment!! More

by dristinsavannah1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Lader, Mike Farnham, Joel Smith , Jack Helvin, Alan Caldwell, Cedric Collier, Emily Van Meter , James Dyson, Joel Watson, Brandon ferrman, Brandon Meadows, Ryan Fox, Matthew Ferguson

Apr 27, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience!

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