Kannon Baker | Page 2

This was the worst experience that I have ever had with a Toyota dealership. I have purchased over 14 Brand new Toyota Tacoma’s in the past, and never had a bad experience. As soon as I walked in the, I rece Toyota dealership. I have purchased over 14 Brand new Toyota Tacoma’s in the past, and never had a bad experience. As soon as I walked in the, I received dirty looks from two staff members and I was rushed to make a decision. Toyota’s bank is not Veteran friendly as I was asked to provide my DD214 in order to receive military discount. I sent them all sorts of proof that I am a Navy Veteran, including DOD ID card. They refused the card and DOD letter proving my service. The sales consultant and finance guy are good people and were very helpful. More

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Over the weekend, I worked with Kannon Baker on a new car purchase. He was extremely professional and patient, working to bring us multiple vehicle to test drive. It was raining and Kannon made sure to drive purchase. He was extremely professional and patient, working to bring us multiple vehicle to test drive. It was raining and Kannon made sure to drive us right to the door each time, which was super thoughtful. Matt Cady priced out multiple vehicle for us and Kannon answered every question we had. We were able to complete the entire purchase in under 3 hours! Huge thanks to the Exchange team: they have a lifelong customer for sure. I highly recommend asking for Kannon/the Matt Cady team if you’re a first time buyer at Scott Clark! More

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Kannon B was so easy and awesome to work with. He really took the stress out of buying a new truck! Always responded to my questions in a timely manner and was really knowledgeable about the trucks he was s took the stress out of buying a new truck! Always responded to my questions in a timely manner and was really knowledgeable about the trucks he was selling. Highly recommend buying from Kannon even if you don't live in the state. Did I mention he helped me buy a truck in North Carolina all the way from Virginia! More

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V Thompson, Charlotte Scott Clark Toyota Monroe NCAwe Awesome experience with Konner our sales person. Timely, professional and customer focused. Konner was helpful in explaining all aspects of the purcha Awesome experience with Konner our sales person. Timely, professional and customer focused. Konner was helpful in explaining all aspects of the purchase and what we should expect. Ask for Konner! More

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6 month check and warranty advice. I always make my service appointment with Matt Sayjak. He is always helpful, professional, friendly, knowledgeable. I depend on his advice. I highly r I always make my service appointment with Matt Sayjak. He is always helpful, professional, friendly, knowledgeable. I depend on his advice. I highly recommend home as a valuable asset to Scott Clark. He and Philip in Finance were very helpful regarding an extended warranty v More

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New car Excellent customer service, time and time again from Scott Clark. Never felt pressured. Kanin is very knowledgeable and service oriented. Quality car Excellent customer service, time and time again from Scott Clark. Never felt pressured. Kanin is very knowledgeable and service oriented. Quality cars, and quality people. I will never drive anything but a Toyota! More

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Excellent, professional service with a smile Billy Carroll is excellent. Very professional. Gets the job done and under the allotted time. Told Billy we were going to wait for our car and wanted Billy Carroll is excellent. Very professional. Gets the job done and under the allotted time. Told Billy we were going to wait for our car and wanted to look at a new RAV4 hybrid, he told us go wait in the waiting area and within 3 minutes he had a salesman with him and introduced us. We now have a new Toyota for Billy to service! More

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Great customer service and willingness to satisfy Both the salesman Kannon Baker and sales director Matt Cady were great! Both went above and beyond to make a deal that we felt good about and were ve Both the salesman Kannon Baker and sales director Matt Cady were great! Both went above and beyond to make a deal that we felt good about and were very knowledgeable. This is our 4th car we have bought from Scott Clark Toyota and will definitely be returning for our next vehicle. More

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Negative shopping experience Went looking for a used vehicle to purchase with my college age son. Spent more time waiting for salesperson to check the online availability than act Went looking for a used vehicle to purchase with my college age son. Spent more time waiting for salesperson to check the online availability than actually looking. Finally had a manager come out and say, “What would you think if I told you I could get you in a new car for less than the price of a used one?” to which I replied, “I’d be skeptical.” He then tried to convince me that leasing a car in my son’s name was a better option. I explained that this is not what we want and it is certainly not what we need. When this effort failed, he basically walked away, leaving the salesperson with nothing to discuss. I’m not in the habit of posting negative reviews, but this experience really irked me. I should note that I previously purchased a car here in 2012 and said after that experience that I would never again buy a car from Scott Clark Toyota. I am now publicly stating this for the benefit of others. To be fair, their service department has been great to work with, I would recommend them in a heartbeat. More

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We got our dream Tundra I was pleased with everyone We had contact with 5 stars for everyone. Glad we bought the Tundra and traded the Tacoma. 5 stars 🌟 🌟 🌟 🌟 🌟. HAPPY I was pleased with everyone We had contact with 5 stars for everyone. Glad we bought the Tundra and traded the Tacoma. 5 stars 🌟 🌟 🌟 🌟 🌟. HAPPY More

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