Kannon Baker | Page 2

Bought a car from them recently, customer service was pretty good on the surface, but the sales and finance team lack integrity. They wanted to upsell me on a service plan and spent 15 minutes doing so, pretty good on the surface, but the sales and finance team lack integrity. They wanted to upsell me on a service plan and spent 15 minutes doing so, but cenventially failed to mention a $1300 maintenance fee. It was on one of the papers I signed, but then again they had me sign 20 of them. Now they won't answer calls or respond to emails asking about passing this cost on to the customer and what they even did that cost that much. Technically not illegal, but scam adjacent. Can't even get into contact to cancel the service plan, would prefer to spend that money with a business I can actually trust. More

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Employees are polite and friendly, very helpful in many ways. Always willing to go the extra mile in helping you with any issue with the car you may have. ways. Always willing to go the extra mile in helping you with any issue with the car you may have. More

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Kannon Baker was exceptional helping when I purchased my 2022 4 Runner a couple months ago. I would definitely call and work with him again. This is the third Toyota I have had and Kannon was by far the m 2022 4 Runner a couple months ago. I would definitely call and work with him again. This is the third Toyota I have had and Kannon was by far the most help as far as keeping in touch and contacting me when my vehicle arrived all the way to final closing papers . I would highly recommend Kannon to help with any sale .. More

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Kannon was very gentlemen, very informative about cars and what I wanted. No pressure on buying but got a good deal on my new car. Thanks to Kannon! I love my car. and what I wanted. No pressure on buying but got a good deal on my new car. Thanks to Kannon! I love my car. More

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Over the past few years I’ve purchased two cares from Scott Clark Toyota. The most recent being a new Highlander. I was put in contact with Kannon who assisted me through the entire process. When I had q Scott Clark Toyota. The most recent being a new Highlander. I was put in contact with Kannon who assisted me through the entire process. When I had questions he was available to answer or find and answers for me. This was reassuring and a great service. Having a point of contact made the whole car buying process much easier. More

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This was the worst experience that I have ever had with a Toyota dealership. I have purchased over 14 Brand new Toyota Tacoma’s in the past, and never had a bad experience. As soon as I walked in the, I rece Toyota dealership. I have purchased over 14 Brand new Toyota Tacoma’s in the past, and never had a bad experience. As soon as I walked in the, I received dirty looks from two staff members and I was rushed to make a decision. Toyota’s bank is not Veteran friendly as I was asked to provide my DD214 in order to receive military discount. I sent them all sorts of proof that I am a Navy Veteran, including DOD ID card. They refused the card and DOD letter proving my service. The sales consultant and finance guy are good people and were very helpful. More

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Over the weekend, I worked with Kannon Baker on a new car purchase. He was extremely professional and patient, working to bring us multiple vehicle to test drive. It was raining and Kannon made sure to drive purchase. He was extremely professional and patient, working to bring us multiple vehicle to test drive. It was raining and Kannon made sure to drive us right to the door each time, which was super thoughtful. Matt Cady priced out multiple vehicle for us and Kannon answered every question we had. We were able to complete the entire purchase in under 3 hours! Huge thanks to the Exchange team: they have a lifelong customer for sure. I highly recommend asking for Kannon/the Matt Cady team if you’re a first time buyer at Scott Clark! More

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Kannon B was so easy and awesome to work with. He really took the stress out of buying a new truck! Always responded to my questions in a timely manner and was really knowledgeable about the trucks he was s took the stress out of buying a new truck! Always responded to my questions in a timely manner and was really knowledgeable about the trucks he was selling. Highly recommend buying from Kannon even if you don't live in the state. Did I mention he helped me buy a truck in North Carolina all the way from Virginia! More

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V Thompson, Charlotte Scott Clark Toyota Monroe NCAwe Awesome experience with Konner our sales person. Timely, professional and customer focused. Konner was helpful in explaining all aspects of the purcha Awesome experience with Konner our sales person. Timely, professional and customer focused. Konner was helpful in explaining all aspects of the purchase and what we should expect. Ask for Konner! More

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6 month check and warranty advice. I always make my service appointment with Matt Sayjak. He is always helpful, professional, friendly, knowledgeable. I depend on his advice. I highly r I always make my service appointment with Matt Sayjak. He is always helpful, professional, friendly, knowledgeable. I depend on his advice. I highly recommend home as a valuable asset to Scott Clark. He and Philip in Finance were very helpful regarding an extended warranty v More

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