Karen Hardrath | Page 59

No pressure, prompt responses, great service Because they treated me so well when I bought a used car from them in 2014, I called there when my daughter wanted to lease a new Civic and we went ba Because they treated me so well when I bought a used car from them in 2014, I called there when my daughter wanted to lease a new Civic and we went back to Wilde East Towne Honda when we were interested in the 2017 CR-V for my wife. Kenn Ogunsola was extremely polite, unhurried and helpful. He explained the features and different models, took us out to test ride one, stopped at the back lot to show us cars in the various color options, then reviewed everything with us. When we were deciding between new or used he just provided objective information with no pressure to sway us one way or the other. He followed up promptly with information we requested after we left, and a week later we decided to buy a new CR-V EX-L in a specific color. Since they did not have it in stock he clearly explained the search process, then sent me a sample invoice in response to my request for complete cost info. When I asked about removing an accessory package and just buying the item I wanted, he and the parts Dept made that simple and saved us $400. When I called their finance department about the document processing fee I received a clear explanation from a patient finance person. I insist on providing top notch service in my job. Kenn and the staff at Wilde are exactly what I look for in people I hire. I even drive all the way across town for service since they are so reasonably priced and pleasant to work with. I don't write many online reviews, but I knew I had to for Kenn and Wilde. They have truly earned it. More

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I drove 5 hrs to get the car that I wanted ! Most people probably shop at Wilde for a Honda. I've been looking for a nice clean low mileage Mercedes that I could afford, and that would last me f Most people probably shop at Wilde for a Honda. I've been looking for a nice clean low mileage Mercedes that I could afford, and that would last me for a long time. I had been watching all of the applicable web sites. The best cars don't last. I discovered my car, made contact with the dealership and Mikel was in contact with me in just a short while. His manager also followed up to make sure that I was being taken care of. After giving my truthful description of my nice trade, and getting information on the car from Mikel, we finally came to an agreement. That night the car was out on a test drive, but he notified me 1st thing the following morning that it had not sold. We finally worked out a difference figure, I put down my deposit and drop 300 miles Saturday morning to buy the car. It was a 2010 E550, and the car literally looked and drove as if brand new. I was happy, am still happy and hope to keep it for years. It was sitting up front, detailed, etc. Process was easy, Mikel was easy going and there was never any pressure. It was a good experience. More

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Pleasant experience Good experience from start to finish. The transaction went smoothly and the staff is very friendly and attentive. Ivan answered all my questions and p Good experience from start to finish. The transaction went smoothly and the staff is very friendly and attentive. Ivan answered all my questions and promptly replies to emails should any questions arise post-sale. More

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Great Customer service Before visiting this dealership the others I went to I was basically ignored. I came here and felt welcomed the moment I pulled onto the lot. My sales Before visiting this dealership the others I went to I was basically ignored. I came here and felt welcomed the moment I pulled onto the lot. My salesperson was quick to respond back with any questions and even after I bought it she was still helpful when most other dealerships would have not cared after the sale was completed. This was my first time buying from a dealership and I was nervous at first but I'm glad I had my first experience here and will search here next time for my next vehicle! More

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Great Price, Easy Transaction We needed a SUV that got good mileage, could seat 7-8 people, and could tow 3000-5000 lbs. when needed. Wilde's answer was a Honda Pilot. We purchas We needed a SUV that got good mileage, could seat 7-8 people, and could tow 3000-5000 lbs. when needed. Wilde's answer was a Honda Pilot. We purchased a nice low mileage used Pilot from Wilde which included a nice discount from the expected retail asking price. Leticia was very helpful in making this decision and getting the financials done the same date of purchase. We added the premium tow package as we sometimes tow a trailer with oak firewood or one of the ATV's. Thanks Wilde for such a pleasant, no hassle buying experience. More

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Awesome experience as always Jerry,Brent, and Karen helped us this last weekend with two new cars. The service friendliness speed of service was exceptional. This is the best bu Jerry,Brent, and Karen helped us this last weekend with two new cars. The service friendliness speed of service was exceptional. This is the best buying car experience we've ever had. Thanks for being so outstanding!!!!! This was our 3rd Honda purchase and we will be back again guaranteed!!!! More

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Successful vehicle advancement The people at Wilde Honda took the time to answer all my questions without pressuring me and didn't make me feel rushed into any decision. The people at Wilde Honda took the time to answer all my questions without pressuring me and didn't make me feel rushed into any decision. More

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Everyone was very helpful and friendly! Shawn helped us find the car we wanted right away! It was simple. Jerry was very friendly and helpful with everything. Thanks for all the help! Shawn helped us find the car we wanted right away! It was simple. Jerry was very friendly and helpful with everything. Thanks for all the help! More

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Great Service you can trust! Jerry did a great job with our used vehicle purchase we were in and out within a few hours every question was answered right away. He went out of hi Jerry did a great job with our used vehicle purchase we were in and out within a few hours every question was answered right away. He went out of his way to make sure all my questions were awnsered. The Finance department was very helpful and gave me plenty of options. Overall I would highly recommend this place to anyone looking for a new or used vehicle. More

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Amazing dealership. So happy with my new car. I had an amazing experience at Wilde with Velislav. He was great to work with. Got me the car I wanted for a great price. I'm a Honda girl for life I had an amazing experience at Wilde with Velislav. He was great to work with. Got me the car I wanted for a great price. I'm a Honda girl for life so I will come back again in a heartbeat. Karen was great with setting up my financing. She is extremely knowledgeable and has such a great personality. I enjoyed my time with both Velislav and Karen. They made the buying process fun. More

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