"As a previous customer, I sold my disco and was ready to..."
As a previous customer, I sold my disco and was ready to buy a new LR. I sent in my requirements for a sport HSE with off road option. She responded with a sport on the lot which had no off-road. When I told her there was no off road, she never responded. I reached out to the internet sales manager and he never responded. Good news, SLC dealership found a sport and picking it up this week. While many dealerships were closed, these guys from SLC found a sport from a closed dealership and bright it out. What a disappointment.
"Excellent and Enjoyable - Start to Finish"
- Jake M
Our experience working with Karina and the team was smooth, effortless, and enjoyable. Karina took the time to go over multiple vehicle options with us (across a wide spectrum of models) in order to find the best fit for our needs. The team was friendly, flexible, and informative throughout the entire process. They were upfront from the start with no hidden numbers, additional fees, etc. We were never pressured at any point and they never attempted to steer us in a specific direction. This was our first experience with Land Rover and it was one of the best dealership experiences I've ever had. I look forward to working with Karina and the dealership again in the future!
"Excellent communication and clarity"
- Phani Gollapalli
I had read reviews about the dealership, esp Karina. I was glad she helped me with my process. The best thing is their willingness to hear and understand the requirements, able to negotiate the terms clearly, and establish a relation built on trust. I had to review, negotiate and decide on such a big decision, from Colorado Springs. Karina was constantly in touch, sent me updated videos and made sure all the terms are clear to me. The paperwork was prepared in advance and they had all the proces set, before I arrived. a major worry was that , after going through so much process, what if there are hidden charges and additional costs. But,I did not see any change in the numbers, after driving all the way to Broomfield. No salesman tricks, jargon or bullying in to accepting higher numbers than promised. I had that experience with almost every other dealership.
the Owning process was smooth, fast and efficient. Michelle from finance was very helpful with the loan processing.
In all, it was a very wonderful experience and I am very happy with my purchase
Other Employees Tagged:
Karina and the team at Flatiron provided an excellent customer experience from beginning to end. From my initial conversation with Karina she knew I was looking for a fairly specific vehicle. Rather than trying to force me into something , she listened and presented me with options until we found the perfect vehicle for us. I have bought many new vehicles in my life, for both fleet and my own use, and a lot of different brands, this was truly a pleasant experience. Working with Karina was unique in all of my car and truck buying experience. I did look at several other dealerships this time around as well and found the interaction challenging, like I was being herded to something that wasn't quite what I wanted. Again the team at Flatiron was very much unlike that, they listened to me and worked with me until we got everything right. We are so pleased with our vehicle and with the way we were treated at Flatiron, I highly recommend Karina and Flatiron if you are looking for a luxury vehicle.
"Great Customer Service"
It has been a great experience so far. I love my new vehicle and they have been very helpful. They send someone out to me to answer any questions I may have a few weeks after my purchase. Which is helpful because I didn't retain all the information about my car that they initially went through. I would buy another vehicle through them.
"Great experience "
Karina was very knowledgeable and professional in helping me to get into a new Jaguar. She was upfront and honest through the sales process and ultimately got me in a car that I love at a price that I am happy with.
Other Employees Tagged:
"Sales person Karina Degler "
This person is hones, straight forward, nice and professional. I recommend her to anyone. She works hard and she knows her job better then anyone.
"Loved the process "
Karina and her team helped me with finding my special Evo! The team was really down to earth and not the typical sales-y type you may find elsewhere. I adore the car and really appreciate the opinions I received from Karina. She kept everything real and was a pleasure and easy to work with. I definitely recommend this dealer helping you find your dream car!
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