Karina Gomez | Page 8
Service Advisor
Val Ward Cadillac Inc
12626 S Tamiami Trl
Fort Myers, FL 33907
147 Reviews
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147 Reviews of Karina Gomez
June 23, 2025
* everything was great . .. ***** Except either the mechanic or whomever brought vehicle from mechanic into the bay for me to drive out..... Put their greasy / dirty arm on .. ***** Except either the mechanic or whomever brought vehicle from mechanic into the bay for me to drive out..... Put their greasy / dirty arm on my door arm rest. * My brand new Escalade with very light / cream colored leather. They did clean if for me and apologized but I was extremely pissed off. So I would advise them strongly not to do such in the future ... aka Use Their Brain and be Respectful to your customers vehicle. Karina was wonderful again apologized and fully understood my issue.... but it was it was not her fault / she did not do it. You should ask her who did it and address it directly with them. More
June 23, 2025
Always happy with my experience! Customer service is excellent and oil changes are quick and easy! Customer service is excellent and oil changes are quick and easy! More
Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin
June 21, 2025
Everyone is concerned and attentive particularly Karina Gomez. That also goes for all the workers when you first bring your car in for service. They actually remember who you are. Gomez. That also goes for all the workers when you first bring your car in for service. They actually remember who you are. More
June 20, 2025
Jane is an excellent advisor. Steve the service manager worked to find the best price for my tires. Steve the service manager worked to find the best price for my tires. More
Other Employees Tagged: Jane Flesch
June 20, 2025
ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. More
Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin
June 19, 2025
Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner! Next day maintenance available. Pick up offered I received a great service in timely manner! More
Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin
June 14, 2025
After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle. More

