Karina Gomez | Page 8

My experiences with Val Ward Cadillac have always been first class! I highly recommend them for purchase and service. first class! I highly recommend them for purchase and service. More

by THALL20 Verified Customer Verified Customer

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It's always a pleasure and easy to wait in a super comfortable lounge. Thank you! comfortable lounge. Thank you! More

by Jo Verified Customer Verified Customer

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I wouldn’t t get another vehicle from them if they insist on the dupont t warranty like they did when I purchased car. Had no choice if you want car you must take warranty . $2k Called with issue sorry THA on the dupont t warranty like they did when I purchased car. Had no choice if you want car you must take warranty . $2k Called with issue sorry THATSnot covered But we will give a courtesy detail oh thank you $2k for a detail what a deal More

by roadstar2011 Verified Customer Verified Customer

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We always have a great experience at Val Ward! The customer service is top-notch, the staff is knowledgeable and professional, and they’re always efficient and careful with the time they have our The customer service is top-notch, the staff is knowledgeable and professional, and they’re always efficient and careful with the time they have our vehicle. Highly recommend! More

by LINDSAYRIGGENBACH Verified Customer Verified Customer

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* everything was great . .. ***** Except either the mechanic or whomever brought vehicle from mechanic into the bay for me to drive out..... Put their greasy / dirty arm on .. ***** Except either the mechanic or whomever brought vehicle from mechanic into the bay for me to drive out..... Put their greasy / dirty arm on my door arm rest. * My brand new Escalade with very light / cream colored leather. They did clean if for me and apologized but I was extremely pissed off. So I would advise them strongly not to do such in the future ... aka Use Their Brain and be Respectful to your customers vehicle. Karina was wonderful again apologized and fully understood my issue.... but it was it was not her fault / she did not do it. You should ask her who did it and address it directly with them. More

by kellychase1 Verified Customer Verified Customer

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Always happy with my experience! Customer service is excellent and oil changes are quick and easy! Customer service is excellent and oil changes are quick and easy! More

by alexandra.perry Verified Customer Verified Customer

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Everyone is concerned and attentive particularly Karina Gomez. That also goes for all the workers when you first bring your car in for service. They actually remember who you are. Gomez. That also goes for all the workers when you first bring your car in for service. They actually remember who you are. More

by maria.steinmetz42 Verified Customer Verified Customer

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Jane is an excellent advisor. Steve the service manager worked to find the best price for my tires. Steve the service manager worked to find the best price for my tires. More

by DINIE9016 Verified Customer Verified Customer

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Jamie is usually my service advisor but was off the day I came in. Karina took great care of me so as always, the service was great. came in. Karina took great care of me so as always, the service was great. More

by newXT5 Verified Customer Verified Customer

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ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. More

by LISA@FUSION-WELDING.COM Verified Customer Verified Customer

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