Karina Gonzalez | Page 19

Good people I’ve experienced excellent customer service. Everyone was super friendly. Was attended super fast, and overall have a great time. Will go back there a I’ve experienced excellent customer service. Everyone was super friendly. Was attended super fast, and overall have a great time. Will go back there again More

by RODRIGUEZ.MIGUEL1974 Verified Customer Verified Customer

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Service experience What a welcoming, friendly place! Treated with respect and made to feel like a personal experience. Great communication and time value! I have total c What a welcoming, friendly place! Treated with respect and made to feel like a personal experience. Great communication and time value! I have total confidence in the work. More

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Quick and Efficient The Toyota Care service I received at Maita Toyota of Sacramento was quick and efficient. The staff was very friendly and knowledgeable. With an appoi The Toyota Care service I received at Maita Toyota of Sacramento was quick and efficient. The staff was very friendly and knowledgeable. With an appointment I was on my way within and hour. More

by KAJ1230 Verified Customer Verified Customer

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Excellent Very honest and didn’t communicated very well. Toyota in Folsom wanted to work on something that wasn’t even broken. Maita is always so honest and exp Very honest and didn’t communicated very well. Toyota in Folsom wanted to work on something that wasn’t even broken. Maita is always so honest and explains everything in great detail. Karina and Jason are the BEST!! More

by ALEJANDRALCOTA09 Verified Customer Verified Customer

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Excellent in all respects Great service and courteous employees. It was a pleasure, as always to visit you folks. Employees spent necessary time addressing my questions. D Great service and courteous employees. It was a pleasure, as always to visit you folks. Employees spent necessary time addressing my questions. Dr. John Tamblyn More

by TAMBLYN Verified Customer Verified Customer

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Service ok Service was fine but not outstanding. Took over 2 hours (with an appointment) to change the oil and check fluids and air pressure. Feel like pre-sched Service was fine but not outstanding. Took over 2 hours (with an appointment) to change the oil and check fluids and air pressure. Feel like pre-scheduled appointments shouldn't take that long to turn around basic service. An hour would be more reasonable. More

by PAMHAASE Verified Customer Verified Customer

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Review During my visit this past Saturday, Priscilla and Karina were very friendly, helpful, and accommodating. I did have one encounter with Junko. She atte During my visit this past Saturday, Priscilla and Karina were very friendly, helpful, and accommodating. I did have one encounter with Junko. She attempted to help me when Priscilla was out to lunch and Karina was with another customer. In the middle of assisting me with getting the ride that I was offered, she looked at what services I was getting and then immediately stopped helping me and advised that I speak to Karina. When I inquired why, Junko told me that I was not eligible for a ride because I was only getting the 5K service and it did not qualify for a ride. I would have understood that, but I was getting more than the 5K service and was offered a ride from the beginning. As I tried to clarify that I was actually getting the services that I thought I was, Junko would no longer answer my questions and continued to tell me to wait for Karina. I waited to speak with Karina and she was great. She quickly confirmed my services for me and had a ride ordered within 3 minutes! More

by KRISTA.LLAMAS13 Verified Customer Verified Customer

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EXCELLENT SERVICE - Karina Gonzalez Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and ev Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and every aspect I would need to know as a customer. You should give her a raise! More

by CATHLEEN.THURMAN Verified Customer Verified Customer

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It was faster than I thought. It was for my 15000 miles check up , oil change and rotation of my 4 tires. I had time to have my morning coffee and some breakfast. The staff was fri It was for my 15000 miles check up , oil change and rotation of my 4 tires. I had time to have my morning coffee and some breakfast. The staff was friendly and acknowledged and gave me the status of my vehicle. More

by TUANKN2000 Verified Customer Verified Customer

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5 star dealership Great service, fair prices, pleasant experience! I never feel pressure to buy parts or service. When I do, it is necessary, and prices are competitive Great service, fair prices, pleasant experience! I never feel pressure to buy parts or service. When I do, it is necessary, and prices are competitive . More

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