Karly Bowers | Page 5

I'm concerned with the changes at the Service Dept. I don't see the experienced (and probably higher paid) service people that once were there. I sat next to a middle aged customer who told me how he I don't see the experienced (and probably higher paid) service people that once were there. I sat next to a middle aged customer who told me how he'd been a long time customer there and he was not getting the same quality as he had previously. The service area looks nicer but I'm leery. As a widow, I don't have my husband to call and advise me and this makes me very nervous returning to your location. I always get my hybrid Camry serviced as recommended by the messages i receive, at your location. Not sure of my next step. I'm very disappointed. More

by cooperativechange1 Verified Customer Verified Customer

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She very good, customer service Rep, very nice and helpful with the questions I ask and have great answers. helpful with the questions I ask and have great answers. More

by ranorwoodiv Verified Customer Verified Customer

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Great explanation of what was found regarding my front wheels as I was entering the service area. My assistant explained what was found, asked if there was anything specific concerning my car, then explai wheels as I was entering the service area. My assistant explained what was found, asked if there was anything specific concerning my car, then explained all that would be done. He asked if I had any questions or concerns. More

by minglewis262 Verified Customer Verified Customer

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I always receive great service from this location. All work was explained to me and asked for my understanding and approval. Also, a problem with my front wheels were pointed out. I had comfortable All work was explained to me and asked for my understanding and approval. Also, a problem with my front wheels were pointed out. I had comfortable seating while waiting. More

by minglewis262 Verified Customer Verified Customer

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Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. taken care of while you wait on your vehicle. More

by trmcday Verified Customer Verified Customer

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Able to get an appointment easily when I want. Many bays available and services. Service personnel readily available Many bays available and services. Service personnel readily available More

by judygreaker Verified Customer Verified Customer

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Always friendly, timely, and well-done service. I highly recommend this team. They take care of any issues without a problem. I highly recommend this team. They take care of any issues without a problem. More

by jimbrosnahan Verified Customer Verified Customer

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Excellent service by Karly and staff. Timing was swift and information was comprehensive. Quality throughout. Timing was swift and information was comprehensive. Quality throughout. More

by sweet2346 Verified Customer Verified Customer

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I have been a Toyota Direct customer for about 30 years and have always been satisfied with the service and sales. and have always been satisfied with the service and sales. More

by susan3207 Verified Customer Verified Customer

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Excellent for service and would like to come back because Toyota direct do excellent job keep it that Toyota direct do excellent job keep it that More

by warqad67 Verified Customer Verified Customer

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