Kas Yeganeh | Page 2

INFINITI of South Bay responded

JTG, Thank you for your loyalty and for your third purchase from our team, we greatly appreciate your recommendation. Kas works hard for his clients and is a true client advocate. Thank you for recognizing him by name and for letting others know how satisfied you were with his service. The INFINITI client deserves a luxurious environment that is similar in luxury to the vehicle they are buying. Thank you for recognizing that we deliver this in our facilities. We appreciate your business and your loyalty. Thank you! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the compliment on the cleanliness our our dealership. We work hard to provide a luxury experience for our INFINITI clients. Jaime is one of our best Service Advisors and makes the time to explain and communicate. We are glad that you found him to be friendly, helpful and knowledgeable, there couldn't be a better compliment. We will be sure to share your feedback with Jaime and the team. Thank you for choosing INFINITI of South Bay. It's great having clients like you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Carmen, We are so pleased to learn that our team was super friendly, patient and provided good service. Thank you for sharing your sales experience here at INFINITI of South Bay. Unlike other dealerships, our goal is to first find out what is right for our client. Every client has different wants, desires and needs. It is only when you can match this with the right vehicle that you can truly deliver a positive experience. We are pleased to learn that your experience was excellent. Thank you for your business and we look forward to taking care of your service and maintenance needs in the years to come. Welcome to INFNITI of South Bay. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you personally for such a wonderful review, and for letting me know that my team was friendly, attentive, helpful and respectful. Delivering an exceptional experience is our goal. Count on INFINITI of South Bay for the best selection, the best prices and the best people in Southern California. We are here to serve you and thank you for selecting INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

It is unfortunate that we could not give you a better price than our best price. For a transaction to take place it needs to be acceptable to both parties. We would have loved to sell you a vehicle. Unfortunately we could not proceed with the transaction at the price you were willing to pay. Andrew Kim General Sales Manager INFINITI of South Bay

INFINITI of South Bay responded

Sean, Thank you for your 5-STAR review and for letting us and others know that you always receive quick and convenient service. We appreciate your loyalty to our team as they work hard to deliver each and every day. Thank you for your appreciation and recognition. Kelvin Bratcher Principal & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks for lettting us know that you found Kas, Larry and Andy easy to work with! It is wonderful to hear that they made your purchase experience here at INFINITI of South Bay an exceptional one. We hope you're enjoying your new ride and know that we greatly appreciate your review. Please tell your friends and family about us. Kelvin Bratcher Principal & General Manager INFINITI of South Bay